MABASA / INDEED
Bilingual Dispatch and Customer Service Coordinator
OnCall Staffing
- Location
- Houston, TX, USA
- Work type
- fulltime
- Source publication date
- Original publication date not confirmed
- Source closing date
- Not supplied — check original advert
Job description from the source
We are seeking a **professional, bilingual Cashier / Receptionist / Dispatch candidate** to support daily office and dispatch operations in a **busy scrapyard/recycling environment**. This is a **multi-functional position**, so the ideal candidate must be an excellent multitasker who can remain organized and professional while handling customers, dispatch communication, emails, and general administrative responsibilities in a fast-paced setting. **Key Responsibilities:** * Handle **dispatch communication and coordination**, including overseeing container activity. * Manage a high volume of daily email correspondence — approximately **50 emails per day** related to dispatch and container coordination. * Communicate professionally with customers, drivers, vendors, and internal personnel. * Assist customers who arrive onsite and provide professional front-office/customer service. * Perform cashier duties and accurately process customer transactions as needed. * Answer phones, respond to inquiries, and direct communication appropriately. * Maintain accurate records, documentation, and electronic correspondence. * Coordinate information between the office, dispatch, and operations teams. * Maintain organization while managing **multiple priorities at the same time**. * Assist with additional administrative or operational duties as assigned. **Candidate Requirements:** * **Bilingual English/Spanish – REQUIRED** * Strong written and verbal communication skills. * **Professional demeanor and presentation.** * Strong email and computer skills. * Comfortable managing a **high volume of emails and communication** throughout the day. * Excellent multitasking and organizational skills. * Able to work effectively in a **fast-paced, industrial/scrapyard environment**. * Strong customer service skills and comfortable dealing directly with onsite customers. * Dependable and able to work **until the day's work is completed**, when necessary. * Must be willing and available to work **some Saturdays**. * Dispatch, receptionist, cashier, administrative, logistics, or similar experience strongly preferred. * Must be flexible and willing to assist in other areas of the operation as business needs require.
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