Personal Injury Pre-Litigation Paralegal / Case Manager

*About Gage Mathers Law Group, PLLC* We are a boutique personal injury law firm in the Phoenix metro area focused on providing high\-quality, personalized representation to our clients. We are seeking an experienced **Personal Injury Pre\-Litigation Paralegal/Case Manager** to join our team and work directly with Partner Matthew Story. This is an opportunity for someone who wants to be more than a file processor. The ideal candidate will take meaningful ownership of their cases, communicate directly with clients and insurance companies, stay ahead of deadlines and treatment, and work closely with the attorney to move cases toward successful resolution. *The Position* The paralegal will primarily support the firm's **pre\-litigation personal injury practice**. You will work directly with an attorney/partner and will be responsible for helping manage cases from intake through settlement. The ideal candidate is highly organized, detail\-oriented, proactive, and comfortable working independently while knowing when to bring an issue to the attorney's attention. *Key Responsibilities* * Manage and maintain a caseload of 50\+ pre\-litigation personal injury matters * Communicate professionally and empathetically with clients throughout their cases * Monitor client medical treatment and follow up regarding gaps or changes in treatment * Obtain and organize medical records, medical bills, employment records, and other damages documentation * Communicate with medical providers, insurance adjusters, lienholders, and other third parties * Track insurance coverage, claims, policy information, medical expenses, liens, and subrogation claims * Assist with evaluating liability, damages, and the overall value of cases * Prepare and organize settlement demand packages and supporting documentation * Assist the attorney with settlement negotiations and case strategy * Track deadlines, treatment milestones, outstanding records, bills, and other case\-related tasks * Review and organize large medical records and identify important information for the attorney * Maintain accurate and complete electronic case files * Draft routine correspondence, client communications, and other legal documents * Follow up proactively with clients, providers, insurance companies, and other parties * Identify potential problems or missing information and bring them to the attorney's attention * Assist with settlement documentation, disbursements, lien resolution, and closing files * Maintain consistent communication with the attorney regarding case status and issues requiring attention * Perform other case\-management and paralegal duties as needed *What We're Looking For* **Required** * Excellent written and verbal communication skills * Strong organizational and time\-management skills * Ability to manage multiple projects and competing deadlines * Strong attention to detail * Ability to work independently and proactively * Professional and compassionate client communication skills * Proficiency with Microsoft Office and common legal technology/case\-management systems * Fluency in English **Preferred:** * Prior experience working as a legal assistant, paralegal, or case manager * 2\+ years of plaintiff\-side personal injury experience * Experience handling cases from intake through settlement * Experience preparing settlement demands * Experience communicating with insurance adjusters * Experience handling medical liens and subrogation claims * Experience reviewing medical records and bills * Experience with personal injury case\-management software * Experience working directly with an attorney on an active caseload * Fluency in English and Spanish *Compensation \& Benefits* **Salary:** Competitive, with additional consideration based on experience and qualifications. **Benefits:** Available after a vesting period. This is a **full\-time, in\-person position** in the Phoenix metro area. *Schedule* Monday–Friday, 8am\-5pm (work beyond normal business hours may be occasionally necessary) *Location* 5090 N 40th St, Phoenix, Arizona 85018 *How to Apply* Please submit your resume and a brief description of your personal injury experience. Qualified candidates may be asked to participate in an interview and a short practical exercise involving a hypothetical personal injury case. We are an equal opportunity employer. Work Location: In person