Medical Assistant - Internal Medicine/Primary Care

**Lackawanna Medical Group (LMG) – Medical Division (Internal Medicine)** At Lackawanna Medical Group (LMG), we are building a human-centered medical organization focused on delivering high-quality, patient-first care. As a Medical Assistant in our Medical Division, you play a critical role in ensuring a seamless, efficient, and compassionate experience for every patient. This is a full-time position supporting our Internal Medicine team, with a strong focus on clinical excellence, patient flow, and team collaboration. **Position Summary** The Medical Assistant supports physicians and nurse practitioners in delivering day-to-day patient care within our Internal Medicine practice. You are responsible for preparing patients for visits, assisting with clinical procedures, managing patient flow, and ensuring accurate documentation and follow-up. You are often the first and last clinical touchpoint for the patient—setting the tone for a professional, respectful, and efficient experience. **Key Responsibilities** **Patient Care & Clinical Support** * Room patients, obtain and document vital signs, medical history, and chief complaints * Prepare patients for examinations and assist providers during visits and procedures * Perform clinical tasks including EKGs, injections, phlebotomy (if trained), and specimen collection * Ensure exam rooms are properly stocked, cleaned, and prepared between patients **Patient Flow & Experience** * Maintain efficient patient flow throughout the day, minimizing wait times * Communicate clearly with patients regarding next steps, testing, and follow-up care * Create a calm, organized, and professional environment for patients and team members **Documentation & Administrative Support** * Accurately document patient information in the electronic medical record (EMR) * Assist with prescription refills, prior authorizations, and patient messages as directed * Support providers with order entry, lab coordination, and follow-up tracking **Team Collaboration** * Work closely with physicians, nurse practitioners, front desk, and leadership * Assist in coordinating coverage and supporting team needs across the Medical Division * Communicate proactively regarding patient concerns, delays, or operational challenges **Qualifications** * Medical Assistant certification preferred (CMA, RMA, or equivalent experience) * Prior experience in Internal Medicine or Primary Care strongly preferred * Strong clinical skills including vitals, injections, and basic procedures * Comfortable using EMR systems and basic computer applications * Excellent communication, organization, and multitasking skills **Schedule** * Full-time * **Must be reliable and able to arrive and be ready to begin work at 8:00 AM** * Flexibility to support coverage as needed is preferred **What We Value** * Accountability – You take ownership of your role and follow through * Team-first mindset – You support providers and teammates proactively * Attention to detail – You ensure accuracy in both patient care and documentation * Patient-centered care – You treat every patient with respect, empathy, and professionalism * Adaptability – You are flexible and able to support a fast-paced clinical environment Work Location: In person