Hotel Manager

We are seeking an experienced, motivated, and results-driven Hotel Manager to oversee daily hotel operations and ensure exceptional guest satisfaction, strong financial performance, and compliance with brand standards. The ideal candidate will have a strong background in hotel operations, employee management, financial oversight, and guest relations. This individual must be a hands-on leader who can motivate employees, improve operational efficiency, control expenses, and maintain high standards across all departments. **Key Responsibilities** ------------------------ * Oversee daily hotel operations, including Front Desk, Housekeeping, Maintenance, and other departments. * Ensure compliance with Marriott or Hilton brand standards and operating procedures. * Monitor guest satisfaction, respond to complaints, and implement service improvements. * Recruit, train, supervise, and develop employees and department leaders. * Prepare staffing schedules and manage payroll and labor expenses. * Monitor hotel budgets, financial reports, operating expenses, and profitability. * Track occupancy, average daily rate (ADR), and revenue per available room (RevPAR). * Work with sales and revenue management teams to improve occupancy and revenue. * Conduct regular inspections of guest rooms, public areas, and hotel facilities. * Ensure housekeeping and maintenance teams maintain cleanliness and property standards. * Monitor vendor relationships, purchasing, inventory, and expense controls. * Ensure compliance with applicable safety regulations, emergency procedures, and company policies. * Prepare operational reports and communicate performance results to ownership. * Identify opportunities to improve guest satisfaction, employee performance, and financial results. **Qualifications and Requirements** ----------------------------------- * Minimum of 3–5 years of hotel management or hotel operations experience preferred. * Previous experience as a Hotel Manager, Assistant General Manager, or General Manager preferred. * Marriott or Hilton hotel experience strongly preferred. * Knowledge of front office operations, housekeeping, maintenance, and guest service. * Experience managing budgets, payroll, expenses, and financial reports. * Understanding of hotel performance metrics, including occupancy, ADR, and RevPAR. * Strong leadership, communication, organizational, and problem-solving skills. * Ability to manage multiple priorities and lead a team in a fast-paced environment. * Proficiency with hotel management systems and Microsoft Office applications. * Flexibility to address operational needs outside normal business hours when necessary.