Retail & Showroom Operations Manager

**Job Summary** Aksa Kilims Artisan Rugs \& Interior Décor LLC is seeking an experienced Retail \& Showroom Operations Manager to lead showroom operations, customer experience, sales performance, inventory management, and merchandising for its artisan rug and interior décor business. The successful candidate will combine strong retail leadership with an appreciation for interiors and artisan products, ensuring the showroom delivers an engaging customer experience while achieving commercial and operational objectives. **What You'll Do** * Manage daily retail and showroom operations, staffing, and customer\-service standards * Lead, coach, and develop showroom sales and support teams * Drive sales performance, conversion, average transaction value, and customer retention * Maintain attractive product displays and visual merchandising standards * Coordinate rug, textile, furniture, and interior décor inventory * Manage stock receiving, transfers, replenishment, cycle counts, and inventory accuracy * Build relationships with homeowners, interior designers, architects, and trade clients * Support consultations, product selections, quotations, and customized customer requirements * Coordinate deliveries, installations, special orders, and after\-sales service * Monitor showroom budgets, operating expenses, margins, and performance KPIs * Work with marketing teams on promotions, showroom events, and customer\-engagement initiatives * Manage suppliers, service providers, and operational requirements **Requirements** * Experience in retail management, showroom operations, luxury retail, home furnishings, interior décor, or related environments * Proven experience managing retail teams and driving sales performance * Strong understanding of customer service, merchandising, inventory, and retail operations * Experience working with premium, artisan, home furnishing, textile, or design\-oriented products is advantageous * Strong commercial awareness and ability to monitor sales, margins, and operating costs * Excellent leadership, communication, organization, and customer relationship skills * Ability to manage multiple operational priorities in a customer\-facing environment * Bachelor’s degree in Business, Retail Management, Interior Design, Marketing, or equivalent professional experience preferred **Why Work With Us** * Competitive management\-level compensation * Performance\-based bonus opportunities * Leadership responsibility across showroom operations * Exposure to distinctive artisan and interior décor products * Professional development and career progression * Collaborative, design\-focused working environment **About the Company** Aksa Kilims Artisan Rugs \& Interior Décor LLC provides artisan rugs, textiles, and interior décor solutions for residential and professional design environments. The company focuses on distinctive craftsmanship, thoughtful product presentation, personalized customer service, and curated décor solutions. Pay: $90,000\.00 \- $120,000\.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Work Location: In person