Automotive Customer Service Representative

**Full Job Description** Napleton Mazda of Naperville has an opening for a full time customer service representative responsible for handling customer transactions through calculating invoices and processing payments. The ideal candidate must be accurate, extremely reliable, customer\-focused and able to handle customer issues effectively. As our customer service cashier representative/receptionist, your position is key to creating a customer friendly environment. **Job Responsibilities:** * Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. * Make change accurately and issue receipts to customers. * Record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift and communicate any discrepancies. * Verify parts and service invoices to batch posting report and account for all invoices closed from the prior day. * Guarantee checks in accordance with the company policy. * Light filing as needed. * Other duties or special projects as requested. * Able to have a flexible work schedule. **Job Requirements:** * High school diploma. * MUST be punctual and reliable. * Ability to read and comprehend instructions and information. * Excellent oral and written communication skills. * Professional personal appearance. * Ability to communicate customers' interests, needs and requests to management and sales personnel. * Previous dealership experience preferred. * Dealer Track experience a plus. **What We Offer:** * Competitive hourly wage based on experience * Family owned and operated * Endless growth opportunities * Medical, dental, vision and life insurance * Accrued PTO * Employee vehicle purchase plans * Discounts on products and services * 401k and additional benefitsJoin us in creating a vibrant customer service environment where your enthusiasm makes a difference! We value proactive individuals who thrive in fast\-paced settings and are eager to grow their administrative expertise. This paid role offers a rewarding chance to develop essential skills while contributing positively to our organization’s success. Pay: Up to $20\.00 per hour Expected hours: No less than 40\.0 per week Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: In person