Customer Service Coordinator

**Job Overview** We are seeking a dynamic and energetic Customer Service Coordinator to join our team! In this vital role, you will be the frontline ambassador for our company, ensuring every customer interaction is positive, professional, and solutions\-oriented. Your enthusiasm and organizational skills will drive excellent client experiences, support sales initiatives, and streamline communication across multiple channels. If you thrive in a fast\-paced environment and possess a passion for helping others, this position offers an exciting opportunity to make a meaningful impact while developing your career in customer support and client services. **Duties** * Manage inbound and outbound calls with professionalism, utilizing strong phone etiquette to assist customers efficiently * Provide exceptional customer support by addressing inquiries, resolving issues, and offering tailored solutions to meet client needs * Support sales efforts through proactive outreach, product recommendations, and follow\-up communications * Maintain accurate data entry records using Microsoft Office tools and customer relationship management (CRM) systems * Facilitate effective communication between clients and internal teams to ensure seamless service delivery * Handle cash transactions accurately when required, including cash handling procedures during client interactions * Organize and prioritize daily tasks to ensure timely responses and high\-quality service standards **Skills** * Strong communication skills—both written and verbal—are essential for clear client interactions * Proven experience in customer support or call center environments, demonstrating excellent phone etiquette and problem\-solving capabilities * Proficiency in Microsoft Office applications (Word, Excel, Outlook) and technical tools relevant to customer service operations * Exceptional organizational skills with the ability to multitask effectively in a fast\-paced setting * Experience with data entry, typing accuracy, and maintaining detailed record * Outbound calling experience is a plus for engaging potential clients or follow\-up initiatives * Ability to handle challenging situations with professionalism and patience while providing outstanding client services Join us as a Customer Service Coordinator and become an integral part of a vibrant team dedicated to delivering top\-tier client experiences! Your enthusiasm, technical proficiency, and commitment to excellence will help us grow together while supporting our valued customers every step of the way. Pay: From $20\.00 per hour Expected hours: 40\.0 per week Benefits: * 401(k) * 401(k) matching * Health insurance * On\-the\-job training * Paid time off * Referral program Work Location: In person