Front of House Manager

A manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and leads with a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A managers two main areas of focus are leading a shift to ensure profitability & efficiency in the daily operation of the business, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. **Position Type:** * Full-time and Part-time (excellent opportunity for current college students looking for PT position) **Our Benefits Include:** * A fun work environment where you can positively influence others * Flexible scheduling (and closed on Sundays) * Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Competitive pay **Manager Responsibilities:** * Leading day-to-day operations in high-volume, fast-paced Restaurant * Offer immediate and respectful response to Guest's needs * Set the tone for a shift, and act as a role model for our team * Be a friendly, encouraging team player * Open and/or close, lead shifts, key holder * Count drawers and finalize day * Excellent communication skills, both written and spoken * Hold the team accountable while still caring for the team * Protect the Brand by upholding high standards for Food Safety & Quality * Available to work Saturdays * Available to work one mid-shift a week. **Qualifications and Requirements:** * Lead at an Elite level; early, prepared, clear communication, professional * Treat everyone with Honor, Dignity & Respect * Reliable transportation * Ability to work in a fast-paced environment * Strong people skills with a desire to serve Team Members & Guests * Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility * Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred. Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Job Type: fulltime, parttime Schedule: * Other Education: No education required Work location: On-site Chick-fil-A Pleasant Hill - Duluth. 1570 Pleasant Hill Rd, Duluth, GA, 30096