Front Desk Supervisor | Full Time | $15

### **Front Desk Supervisor** #### **Staybridge Suites Montgomery – Downtown, an IHG Hotel** We are seeking a dedicated and detail-oriented **Full-Time** **Front Desk Supervisor** to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. **Key Responsibilities:** * Assist in developing Front Desk associates to build a skilled and motivated team, fostering a positive work environment that encourages excellent customer service. * Ensure hospitality standards are upheld, promoting a welcoming and customer-centric atmosphere to create memorable guest experiences. * Lead by example in resolving guest concerns and requests promptly and with the utmost care, demonstrating a commitment to guest satisfaction. * Ensure the accuracy and completion of all room changes, credit approvals, and related processes to minimize guest inconvenience. **Why Join Us?** * **Comprehensive benefits:** medical, dental, vision, FSA/HSA, STD/LTD, employer-paid life, 401(k) match * **Exclusive discounts:** hotel stays, food & beverage, golf, & retail across our PCH properties * Employer-paid parking & optional **$3 daily lunch** * Collaborative, growth-focused environment with strong support for **career development** * Tuition Reimbursement up to **$2,500** per calendar year * **Employee Assistance Program** with 24/7 access to licensed master’s level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.