Customer Service Representative

We are looking for a customer service coordinator to act as a liaison between our prospective customers and our sales department. this individual will provide product/service information, coordinate appointments and resolve customer issue with efficiency. **Responsibilities** * Answering incoming calls; taking messages and re-direct calls as required * Keep records of customer interactions, process customer accounts and file documents. * Arrange appointments, conduct follow up calls and maintain communication with customers. * Data entry in CRM database * Provide support to Sales Reps, Managers and other Premiere Roofing team members. **Skills** * Familiar with using E-mail in a professional manner (Microsoft Outlook) * Strong phone skills and active listening * Familiarity with CRM systems and practices * Customer orientated * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school degree Benefits: * 401(k) * Paid time off Work Location: In person