Customer Service Representative

## Job Overview As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires strong communication skills and the ability to assist customers with inquiries, resolve issues, and ensure overall satisfaction. ## Responsibilities - Provide information about products and services - Conduct data entry to update customer records accurately - Utilize sales techniques to promote products or services - Analyze customer feedback to improve service quality ## Requirements - Excellent verbal and written communication skills in English - Strong phone etiquette and active listening skills - Previous experience in customer service or a related field is a plus - Ability to communicate effectively with customers from diverse backgrounds - Proficiency in data entry and CMS software - Bilingual or multilingual proficiency is an advantage - Ability to analyze information and solve problems efficiently -Must be familiar with Word and Adobe AI tools Job Type: Part-time Pay: From $15.00 per hour Work Location: In person