Customer Service Representative - State Farm Agent Team Member

**Benefits:** * Simple IRA * License reimbursement * Bonus based on performance * Competitive salary * Flexible schedule * Opportunity for advancement * Paid time off * Training \& development **ABOUT OUR AGENCY:** I opened my agency in 2022 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers and building lasting relationships. Being involved in our community is important to me. I'm an active member of Rotary, serve as a Chamber Ambassador, and support Main Street Sylva. Building relationships and giving back are core values of both my agency and my family. Our agency offers paid time off, health benefits, a 401(k) with a 3% employer match, and a strong commitment to work\-life balance. As our agency continues to grow, we're excited to provide opportunities for long\-term career growth and success. Our culture is supportive, growth\-oriented, and built around personal accountability. I'm looking for someone who is driven, motivated, and wants to be in control of their own income through hard work and performance. If you're ready to grow with our agency and make a meaningful impact, we'd love to meet you. **ROLE DESCRIPTION:** As a **Customer Service Representative** with Patricia Bryson\-Wink \- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. **RESPONSIBILITIES:** * Establish customer relationships and follow up with customers, as needed. * Answer customer inquiries and requests. * Maintain accurate records of customer interactions. **QUALIFICATIONS:** * Dedicated to customer service. * Strong communication and interpersonal skills. * Detail\-oriented and able to multitask. * Previous customer service experience preferred.