Operations Manager

**Operations Manager** **Location:** South Jordan, UT (on-site) **Reports to:** VP of Operations **Employment type:** Full-time, exempt **About the role** Nutrix International is a contract manufacturer that specializes in manufacturing oral health care and beauty products for various brands. We are hiring an Operations Manager to facilitate every part of how our customers' orders get made, stored and shipped. You will lead all production and warehouse functions including but not limited to: manufacturing, inventory, receiving, and shipping. You will set the daily pace on the production floor and warehouse, build a strong team of supervisors and associates, and make sure every customer gets a high-quality product, on time. This is a hands-on leadership role. You will spend a large portion of time on the manufacturing floor, and you will also own the numbers that show how operations is performing. **What you'll do** **Production** * Lead day-to-day manufacturing across all lines and shifts to meet customer schedules, quality specs and cost targets. * Ensure all daily paperwork and reporting is done accurately and completed in a timely manner. * Work with production planning and scheduling to balancing capacity, labor and materials across multiple customer projects at once. * Work with sales and customer service on new customer product launches and any changes to existing jobs. * Partner with quality to ensure products are produced to customer specs and to resolve nonconformances with clear root-cause and corrective action plans. * Keep equipment clean and running properly by coordinating with the maintenance team on preventative maintenance, repairs and capital needs. **Warehouse and logistics** * Oversee receiving, raw material and finished goods storage, picking, packing and shipping. * Hold inventory accuracy to target through cycle counts, sound storage practices and good system data. * Manage customer-owned inventory with clear tracking and reporting. * Work with carriers and freight partners to ship on time and control freight costs. **People and leadership** * Lead, coach and develop supervisors, leads and hourly team members across production and warehouse. * Hire, train and set clear expectations; handle performance reviews fairly and consistently. * Build a culture of accountability, teamwork and respect on every shift. **Safety, quality and compliance** * Make safety the first priority: enforce OSHA requirements are being meet, lead safety training and investigate incidents. * Support quality systems and certifications such as [ISO 9001 / GMP / FDA / other], and lead the operations side of customer and third-party audits. **Performance and improvement** * Set and track KPIs including on-time delivery, throughput, yields, labor efficiency, inventory accuracy and safety. * Manage the operations budget and drive down cost without sacrificing quality or service. * Lead continuous improvement using lean tools such as 5S, standard work and root-cause problem solving. * Report results to leadership and recommend investments in people, equipment and process. **What you bring** **Required** * 7+ years of manufacturing operations experience, including 3+ years leading both production and warehouse teams. * Experience in a contract manufacturing, co-manufacturing or other multi-customer, high-mix environment. * Proven record of improving on-time delivery, quality and cost. * Strong working knowledge of production scheduling, inventory control and shipping and receiving. * Hands-on experience with an ERP or MRP system. * Solid grasp of OSHA safety standards and a track record of building a safe workplace. * Clear communicator who can lead hourly teams on the floor and present results to leadership and customers. * Comfortable with data: builds and reads KPI reports, budgets and Excel models. **Preferred** * Bachelor's degree in operations management, industrial engineering, supply chain or a related field. * Experience with NetSuite or similar MRP systems * Lean Six Sigma Green Belt or higher, or APICS / ASCM certification (CPIM or CSCP). * Experience with [ISO 9001 / GMP / FDA / other] quality systems and audits. * Experience in oral care, personal care or cosmetics manufacturing. * Bilingual English / Spanish. **Working conditions** This role is on-site and works on the production floor and in the warehouse daily. It requires walking and standing for long periods and following all PPE requirements. Occasional off-shift and weekend work is needed to support all shifts and customer demands. **Pay and Benefits** * Salary range: $100,000 to $125,000 per year, based on experience * Medical, dental and vision insurance * 401(k) * Paid time off and paid holidays Pay: $100,000.00 - $125,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person