Intake Specialist/Legal Assistant

**Join Our Team** We are seeking a compassionate, organized, and detail\-oriented **Intake Specialist / Legal Assistant** to join our growing legal team. This unique role is ideal for someone who enjoys helping people, building relationships, and supporting attorneys in a fast\-paced legal environment. As the first point of contact for prospective clients, you will play a critical role in creating a positive client experience while also providing administrative and legal support that helps cases move forward efficiently. If you are a strong communicator who can balance client service with organization and attention to detail, we would love to hear from you. **What You'll Do** **Client Intake \& Customer Service** * Serve as the first point of contact for potential clients by phone, email, online inquiries, and in\-person visits. * Conduct intake interviews and gather relevant information regarding potential legal matters. * Schedule consultations and coordinate communication between clients and attorneys. * Obtain necessary documents and information from prospective and existing clients. * Maintain accurate records within the firm's case management system. * Assist with client onboarding and conflict checks. * Deliver exceptional customer service with empathy, professionalism, and discretion. **Legal Assistant Support** * Organize and maintain electronic and physical client files. * Track deadlines, appointments, court dates, and other critical case milestones. * Manage attorney calendars and scheduling. * Prepare, edit, proofread, and organize legal correspondence and documents. * Communicate with clients, courts, vendors, and outside parties. * Assist with administrative tasks, billing support, and case management activities. * Maintain strict confidentiality and comply with all ethical and legal standards. **What We're Looking For** **Required Qualifications** * High school diploma or equivalent. * Minimum of two years of experience in customer service, administrative support, legal support, intake, or a related field. * Bilingual Spanish speaking required. * Strong verbal and written communication skills. * Excellent organizational and time\-management abilities. * Ability to multitask and manage competing priorities. * Proficiency with Microsoft Office and the ability to learn new software systems. * Professional demeanor and commitment to confidentiality. **Preferred Qualifications** * Experience working in a law firm or legal environment. * Familiarity with legal terminology and case management software. * Associate degree, bachelor's degree, or paralegal coursework/certificate. * Bilingual (English/Spanish) strongly preferred. **What Makes You Successful** * You genuinely enjoy helping people and providing outstanding service. * You thrive in a fast\-paced environment and can adapt to changing priorities. * You are dependable, detail\-oriented, and highly organized. * You communicate professionally and confidently with clients and colleagues. * You can handle sensitive information with discretion and integrity. **Position Details** **Reports To:** Office and Operations Manager **Employment Classification:** Full\-Time, Non\-Exempt **Work Location:** Hybrid with 2 days (16 hours) in office required with the potential of being fully remote. **Schedule:** 8:30 a.m. – 5:30 p.m. * **Compensation:** $25\.00\-$30\.00 per hour, DOE * **Benefits:** * Competitive compensation based on experience * Performance\-based bonuses and merit\-based salary growth opportunities * Paid overtime or compensatory time, where applicable * Group medical insurance – Employer pays the employee portion of premium, dependent costs are paid by the employee. * 401(k) retirement plan * Paid holidays and sick leave * Flexible scheduling opportunities when feasible * A collaborative and supportive team culture * Accessible leadership and open communication * Well\-defined systems and manageable caseloads * Modern, paperless offices equipped with current technology * Meaningful involvement in case strategy and direct attorney interaction **Why Join Us?** At our firm, we are committed to providing exceptional service to our clients while fostering a collaborative and supportive workplace. Every team member plays an important role in helping clients navigate challenging situations and achieve positive outcomes. **If you're looking for a meaningful career where you can make a difference in people's lives while growing your legal experience, we'd love to meet you.** **Apply today by sending your resume to mary@churchandpage.com!** Pay: $25\.00 \- $30\.00 per hour Expected hours: 40\.0 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid sick time * Paid time off * Work from home Work Location: Hybrid remote in Yakima, WA 98901