Sales Operations Analyst

**Operations Manager / Sales Operations Analyst III** **Location: Dublin 2 – Hybrid (2–3 days onsite per week)** **Contract: 11\-month contract** About the Role This is an **individual contributor role** with strong business partnering responsibilities. You will work closely with Sales leadership and cross\-functional stakeholders, using data, reporting and business insights to support growth, improve operational effectiveness and drive better decision\-making across the channel organization. The successful candidate will be comfortable working in a **fast\-paced and evolving technology environment** , where resilience, adaptability and the ability to work with ambiguity are important. Key Responsibilities * Act as a key **business partner Channels Sales organization** . * Support sales leadership with **forecasting, pipeline reviews, reporting and business insights** . * Analyse channel and partner data to identify trends, opportunities and areas for improvement. * Prepare and deliver **management reports, Quarterly Business Reviews and business performance insights** . * Support annual planning activities, including channel sales planning and quota deployment. * Develop and maintain **Power BI reports and dashboards** to provide actionable insights to stakeholders. * Work with multiple stakeholders across **Sales, Marketing, Finance, Legal, Enablement, Deal Desk and Commissions** . * Support the development of best practices for pipeline management, forecasting and operational processes. * Work across **multiple EU geographies** , collaborating with different business stakeholders and teams. * Support financial and sales reporting while ensuring appropriate governance and compliance. * Help identify opportunities to improve processes and operational efficiency within the Channel organization. * Leverage **AI tools such as Microsoft Copilot** to improve reporting, analysis and business processes. * Support onboarding of new team members, including CRM tools, partner processes and management reporting. * Operate effectively in an environment undergoing organizational and process change. About You * **2–4 years of experience in Sales Operations, Channel Operations, Partner Operations or a similar commercial operations role.** * Previous experience working in a **Channel / Partner environment** is highly desirable. * Strong understanding of **partner relationships and channel sales operations** . * Experience within a **technology, software or SaaS organisation** is preferred. * Strong analytical skills with the ability to **work with, interpret and communicate data** . * Hands\-on **Power BI experience** , including the ability to create reports and dashboards. * Experience with **CRM systems** and sales/pipeline data. * Strong Excel and PowerPoint skills. * Experience supporting **sales forecasting, pipeline reviews and business reporting** . * Strong stakeholder management and business partnering skills. * Ability to work effectively across **multiple teams and EU geographies** . * Comfortable working in a **fast\-changing and sometimes unstructured environment** . * Resilient, adaptable and able to manage competing priorities. * Strong communication and problem\-solving skills. * Proactive, growth\-oriented approach with the ability to identify opportunities and drive improvements. * Exposure to **AI tools such as Microsoft Copilot** and their application in business operations is desirable.