Logistics Coordinator

**About the role** We're searching for a Logistics & Purchasing Coordinator to keep our freight, purchasing, and service operations running smoothly. You'll book LTL freight, manage domestic and international purchase orders and vendor follow-ups, track inventory, field service and warranty issues, and keep our warehouse team and Director of Operations up to date. This is primarily about [80]% computer and phone work, and [20]% on the warehouse floor checking receiving, staging, and inventory. It's a great fit if you've worked as a logistics coordinator, purchasing assistant, or operations admin and like owning the details. **What you'll do** **Freight & logistics** * Book LTL freight shipments, pickups, and deliveries with carriers * Track shipments and handle delays, missed pickups, damages, and delivery exceptions * Keep records of bookings, tracking numbers, and carrier details **Purchasing & vendors** * Create and manage purchase orders, confirmations, and ETAs * Follow up with vendors on availability, lead times, pricing, and backorders * Catch discrepancies between POs, invoices, and received inventory **Service issues** * Track customer issues involving damages, missing parts, warranty claims, and replacements * Coordinate with vendors, technicians, and customer support until each case is resolved * Escalate high-risk issues before they become chargebacks or cancellations **Warehouse & inventory** * Coordinate daily with warehouse staff on receiving, shipping, staging, and order readiness * Track which units are available, allocated, damaged, returned, or pending shipment * Support inventory counts and report discrepancies **Reporting** * Keep order, shipment, purchasing, and service trackers current by end of day * Send daily or weekly updates to the Director of Operations, whom you'll report to **Requirements** * 2+ years of experience in freight/logistics coordination, purchasing administration, or operations support * Hands-on experience booking shipments or managing domestic and international purchase orders * Comfortable in spreadsheets and at least one ERP, inventory, or order management system * Able to work on-site full time in Hawthorne * LTL freight experience **Nice to have** * Experience with large-item products such as fitness equipment, furniture, or appliances * Experience handling warranty or damage claims * Familiarity with Shopify, Xero, or Salesforce **About us** **Total Body Experts LLC** is a leading provider of high-quality fitness equipment and servicing designed for residential & commercial use. At Total Body Experts, we're not just about the equipment; we're on a mission to revolutionize the way the world experiences health and fitness. With a holistic commitment to exercise and customer satisfaction, we serve a diverse range of clients in both B2B & DTC sectors. This is a great opportunity for someone who is organized, hands-on, and passionate about efficiency and problem-solving in a warehouse setting. Pay: $24.00 - $28.00 per hour Expected hours: No more than 40.0 per week Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Work Location: In person