Remote Client Coordinator

Pay: From **$15\.00 per hour** **About Us** At Upland Pine K9 Training, we believe in fostering a harmonious relationship between owners and their pets through personalized, comprehensive training. Upland Pine K9 Training is dedicated to improving the bond between dogs and their owners by educating owners how to better understand their dog, set expectations, and fulfill them. Our experienced team is dedicated to ensuring all pets that come through our doors receive the highest quality care. We work with every owner/family on an individual basis to help shape their pet into their ideal companion, depending on their individual goals. Learn more about us on our website: https://www.uplandpinek9training.com. **Position Overview** We are hiring a *Remote Client Coordinator* to handle inbound calls, texts, and inquiries from potential clients and schedule consultations for our training programs. This is not a sales\-heavy role—your primary responsibility is to respond quickly, communicate clearly, and book qualified consultations. **Schedule** Full\-time position Some flexibility required based on call volume Compensation $15 per hour (based on experience) $10\-$25 bonus for each consultation booked or converts into a training program Good portion of time is spent "on\-call" without active tasks to complete, but the expectation of answering calls promptly as they come in. **Responsibilities** Answer inbound phone calls, texts, and messages promptly through an app tied to the company (no personal phone number usage required) Respond to new leads and inquiries in a professional, friendly manner Schedule consultations using our booking system Gather basic client and dog information Maintain accurate records of conversations and bookings Follow up with leads as needed to confirm appointments Ensure a high show\-rate for scheduled consultations Assist trainers with scheduling, invoicing, and other administrative tasks as necessary **Qualifications** Strong communication skills (phone and text) Friendly, confident, and professional demeanor Highly reliable and responsive Organized and detail\-oriented Comfortable working independently in a remote setting Basic tech skills (CRM, scheduling tools, texting platforms) Prior customer service or appointment setting experience preferred Prior sales experience preferred but not required (this is NOT a sales position). **Ideal Candidate** Enjoys talking to people and helping solve problems Strong at building rapport with strangers Can stay organized while handling multiple conversations Takes ownership of their role and follows through Has an interest in dogs or the pet industry (a plus, not required) **Compensation**: Starting at $15/hour **How to Apply** Interested candidates should submit a resume and cover letter with “Remote Client Coordinator” in the subject line to joy.anyim@uplandpinek9training.com. Work Location: Remote www.uplandpinek9training.com Pay: From $15\.00 per hour Benefits: * Work from home Work Location: Remote