Customer Service Executive (Korean)

**Responsibilities And Duties** * Respond promptly and professionally to customer inquiries via social media and online platforms; * Provide product/service consultations and help users resolve their concerns using customer service tools; * Identify and report user issues during service usage and coordinate timely solutions; * Collaborate closely with the Customer Service team to ensure seamless service operations; * Carry out additional tasks as assigned by the Customer Service Manager. **Qualifications And Skills** * At least 1 year of experience in a customer service role; * Proficiency in Korean, TOPIK 4; * Clear, friendly, and easy-to-listen voice with polite and effective communication skills; * High level of carefulness, responsibility, and reliability in work; * Ability to persuade, negotiate, troubleshoot, and manage unexpected situations calmly; * Have a personal laptop. **At bTaskee, we don’t just work – we thrive with top-notch benefits!** * Competitive Salary – Rewarded based on your experience and skills; * KPI-Based Salary – Earn what you deserve through your contributions; * 13th-Month Bonus – Rewarded based on both your performance and the company’s success; * Annual Performance Review – Unlock growth opportunities every year; * BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop; * Comprehensive Healthcare – Regular check-ups & a premium health package; * Premium Healthcare - Exclusive top-tier health insurance for your well-being; * SHUI Compliance – Contributions aligned with legal regulations; * Generous Leave Policy – Enjoy 12–16 annual leave days per year; * Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more; * Engaging Workplace – Activities & exciting team-building events; * Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care. **Working location:** 201 Tran Nao, An Khanh Ward, HCMC **Working time:** Rotating shifts (3 shifts, 8 hours per shift, within the time frame of 7:00 AM – 9:30 PM daily).