Legal Assistant-FT

**Legal Assistant** Gordon & Partners is a law firm that stands up for the injured and fights to ensure our clients receive the compensation they deserve. We are seeking a full-time **Legal Assistant** to support our Personal Injury Firm in our Nursing Home Abuse/Medical Malpractice Department. The Legal Assistant will work closely with paralegals to assist with the day-to-day management of personal injury cases, with a primary focus on **requesting, obtaining, following up on, and organizing medical records and bills**. The ideal candidate is highly organized, detail-oriented, comfortable communicating with medical providers and clients, and able to manage multiple outstanding requests and deadlines. **Responsibilities** * Request medical records and bills from hospitals, physicians, imaging facilities, therapy providers, and other medical facilities. * Consistently follow up on outstanding medical record and billing requests to ensure records are received in a timely manner. * Maintain an organized tracking system for outstanding medical records and bills. * Review received records to confirm requests are complete and identify missing records, dates of service, or billing information. * Upload, scan, label, and organize medical records, bills, and other documents in the firm's case management system (ATO). * Notify the assigned paralegal when requested medical records and bills have been received. * Obtain updated medical records and bills throughout the life of a client's case as requested by the paralegal. * Communicate with medical providers regarding record requests, authorizations, invoices, balances, and other documentation. * Prepare and send HIPAA authorizations and other forms necessary to obtain client medical information. * Assist paralegals in gathering and organizing documentation needed to prepare demand packages. * Copy, scan, organize, and prepare medical records and supporting documentation for inclusion in demand packages. * Contact clients when necessary to obtain information regarding medical providers, treatment dates, or other information needed to complete record requests. * Assist with requesting insurance information, reports, and other case-related documentation. * Draft and send routine correspondence on behalf of the legal team. * Maintain accurate and organized electronic client files. * Process and post invoices related to medical record requests. * Provide general administrative and case support to assigned paralegals. * Handle phone communications with clients, medical providers, insurance companies, and other parties as needed. * Assist paralegals with additional case-related tasks as requested. * Perform other duties as assigned. **Skills & Qualifications** * Strong organizational and time-management skills. * Exceptional attention to detail and accuracy. * Ability to manage and follow up on multiple outstanding requests at the same time. * Strong written and verbal communication skills. * Professional and persistent phone communication skills, particularly when following up with medical providers. * Proficient computer skills and ability to learn case management and document management systems. * Ability to work independently while also supporting multiple members of a legal team. * Ability to prioritize assignments and meet deadlines in a fast-paced environment. * Previous administrative, legal, medical records, or healthcare office experience preferred. * Familiarity with medical terminology and medical records preferred, but not required. * Personal injury law firm experience is a plus. * Spanish proficiency is a plus. **Job Type:** Full-time **Schedule:** Monday – Friday, 8:30 AM – 5:00 PM