Customer Service Representative

***\*PLEASE DO NOT CALL THE OFFICE . IF WE ARE INTERESTED WE WILL CALL YOU.\**** ***ENTRY LEVEL POSITION, PAY AND HOURS ARE NON-NEGOTIABLE*** ***THIS IS AN OFFICE/DESK POSITION/CUSTOMER SERVICE*** ***HOURS ARE 7:30AM TO 4:30PM*** Duties: - Provide exceptional customer service to clients via phone and email - Assist customers with inquiries, concerns, orders and requests - Analyze customer needs and provide appropriate solutions - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other team members to resolve customer issues - Follow up with customers to ensure satisfaction and resolve any outstanding matters Qualifications: - High school diploma or equivalent required; - Previous experience in customer service or related field is a plus - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in using computer systems and software applications - Ability to analyze customer needs and provide appropriate solutions - Strong organizational skills and ability to prioritize workload We offer competitive pay, medical insurance, sick and vacation leave. Medical after 90 days Vacation and sick after 1 year Join our team of dedicated professionals who are committed to providing exceptional customer service. ***\*YOU MUST BE RELIABLE AND ABLE TO WORK THE HOURS YOU ARE SCHEDULED. BEING ON TIME IS A MUST.\**** To apply, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview. Pay: From $16.00 per hour Expected hours: 40.0 per week Benefits: * Health insurance * Paid time off Work Location: In person