Forward Deployed Engineer – Salesforce (Client-Facing Solution Lead)

Innovior is a leading boutique Digital Transformation consultancy. ***Role Overview*** Innovior is pioneering an agentic delivery model that streamlines the path from initial conversation to live execution. We are looking for a senior-level Salesforce professional who bridges the gap between hands-on technical architecture and commercial client engagement. In this role, you will be the primary technical presence on client premises—leading discovery workshops, turning ambiguous problem statements into defined solutions, driving pre-sales conversations, and rapidly building production-grade software directly within client platforms. You will work without intermediate layers of business analysts or project managers, taking personal ownership of user adoption, delivery speed, and business outcomes. **Key Responsibilities** **Client Discovery & Business Development:** Lead interactive discovery and whiteboarding sessions directly with operational owners and executive sponsors; identify commercial expansion opportunities, shape early leads into concrete scopes and conduct technical pre-sales demonstrations. **Rapid Prototyping & Live Delivery:** Convert complex, partially formed client concepts into functional, working software directly within the client environment in short, iterative cycles. **Enterprise Architecture & Build:** Hands-on design, configuration, and coding across Sales Cloud, Service Cloud, Data Cloud, and Agent force, leveraging Apex, Lightning Web Components (LWC), and advanced Flows. **System Integration:** Architect and deliver robust integrations with enterprise systems using REST/SOAP APIs, Platform Events, and middleware (such as MuleSoft) with rigorous attention to data integrity and error handling. **Commercial & Scope Discipline:** Exercise sound commercial judgment to protect project margins and engagement boundaries while maintaining strong client trust and agility. **AI-Accelerated Engineering:** Apply modern AI-assisted engineering workflows (Cursor, Claude, LLMs) to compress delivery timelines and share reusable patterns across the practice. **Required Skills & Experience** **Senior Technical Mastery:** Demonstrated track record delivering complex Salesforce solutions in a hands-on technical capacity across Sales, Service, Data Cloud, and Agent force. **Programmatic & Declarative Proficiency:** Deep practical competence in Apex, Lightning Web Components (LWC), and Flow design. Commercial & Stakeholder Agility: Proven success working directly with client stakeholders at all levels, navigating ambiguous requirements, and leading pre-sales or discovery conversations without intermediary support. **Enterprise Integration:** Solid hands-on knowledge of API integration architectures, middleware connectivity, and asynchronous event processing. **Autonomy & Delivery Drive:** Demonstrated comfort operating independently inside client organisations, maintaining momentum, and taking full ownership from design through to adoption. **Mobility:** Sustained availability to work on client premises in Melbourne or Sydney, including interstate travel when required by project demands. **Preferred Qualifications** * Salesforce certifications, particularly Application Architect, System Architect, or related Consultant credentials. * Familiarity with AI-augmented software engineering tools and agentic workflows. * Exposure to Salesforce Industry Clouds (e.g., Public Sector Solutions, Health Cloud, Financial Services Cloud) or Contact Centre/CX architectures. **Why Join Us?** **Competitive Reward:** Attractive base salary package aligned with senior architect benchmarks, plus superannuation and structured performance incentives. **Work-Life Balance:** High-trust, flexible working environment that prioritises sustainable delivery practices alongside client needs. **Modern Delivery Culture:** Say goodbye to bureaucratic delivery overheads and experience high-velocity, autonomous problem-solving using modern AI tools. **Direct Influence:** High visibility with practice leadership and direct ownership of client success from day one