Remote Phone Scheduler

**About the Role** We are seeking a highly organized, reliable, and detail-oriented Remote Phone Scheduler to coordinate service appointments for a nationwide network of field technicians. In this high-volume role, you will multi-task across live incoming calls, digital dispatch calendars, and internal communication channels while delivering prompt, professional service to customers and technicians alike. **Job Title**: Remote Phone Scheduler **Location**: Remote (Work From Home) **Compensation**: $15.00 / hour **Schedule**: Full-Time, 40 hours/week (8-hour fixed shift assigned between 7:30 AM – 5:30 PM Central Time) **Key Responsibilities** * Answer high-volume inbound phone calls and process scheduling requests cheerfully and efficiently * Communicate appointment confirmations, pre-installation instructions, and updates to customers nationwide * Coordinate directly with field technicians across multiple time zones by evaluating live calendar availability * Multi-task across concurrent systems (phone queues, chat, and documentation) to resolve scheduling conflicts in real time * Notate appointment adjustments, scope changes, and dispatch records accurately and immediately * Collaborate with team schedulers and quality control agents on daily problem-solving