Tailgate Operations & Quality Coordinator

Tailgate Operations & Quality Coordinator **Tailgate Group | Oxford, MS** **Seasonal, Part-Time | Ole Miss Home Football Weekends** Job Overview Tailgate Group is seeking a dependable, detail-oriented Tailgate Operations & Quality Coordinator to help keep our Oxford operations organized and ensure every client’s setup is complete, accurate, and ready for game day. You will follow behind our setup crew, inspect each tailgate against the client’s order, verify equipment counts and extras, and make sure any issues are corrected before guests arrive. On game days, you will help respond to clients, troubleshoot problems, and support our operations team. We need someone who notices what others miss, uses good judgment, and communicates confidently. You should be comfortable giving clear direction, asking crew members to correct incomplete or unsatisfactory work, and following through until the job is done properly. Responsibilities * **Inspect every tailgate:** Walk through completed setups to check cleanliness, presentation, equipment condition, and overall readiness. * **Verify counts and orders:** Confirm the total number of tailgate setups matches our booking list and that each has the correct tents, tables, chairs, coolers, and other equipment. * **Check extras:** Ensure all purchased upgrades and special requests are delivered, correctly placed, and functioning where applicable. * **Hold the crew accountable:** Clearly explain needed corrections, direct team members to resolve issues, and recheck their work before signing off. * **Track completion:** Maintain accurate checklists, record missing items or problems, and keep management informed of outstanding needs. * **Support clients on game day:** Respond professionally to questions, help clients locate their tailgates, and coordinate solutions to service issues. * **Solve problems:** Prioritize requests, coordinate with the crew, and escalate concerns when additional support is needed. * **Assist with operations:** Help with last-minute adjustments, equipment needs, and other tasks that keep the day running smoothly. Qualifications * Strong attention to detail and the ability to follow an order sheet or checklist accurately. * Confidence directing others and addressing work that does not meet expectations. * Sound judgment and the ability to solve problems independently while knowing when to involve management. * Clear, professional communication with both clients and crew members. * Dependability, punctuality, and consistent follow-through. * Ability to stay organized and calm when several needs arise at once. * Comfort using a smartphone, shared order lists, and basic spreadsheets or checklists. * Experience in team leadership, events, hospitality, customer service, or operations is preferred; a degree is not required. Schedule & Working Conditions * Availability for Ole Miss home football weekends, including Friday setup checks and Saturday game day coverage. * Hours vary based on setup needs and kickoff times and may include early mornings, evenings, or late nights. * This role focuses on inspections, coordination, and client service, with occasional light assistance moving or adjusting equipment. * Expect regular walking and standing outdoors in varying weather conditions. How to Apply Submit your resume and complete the full application. We’re looking for someone who takes ownership, speaks up when something needs fixing, and makes sure our clients receive the experience they paid for. Pay: $75.00 per hour Work Location: In person