Event Hospitality Coordinator

**Overview** As a member of the Alumni Association Events team, the Event Hospitality Coordinator provides operational, hospitality, and logistical support for a portfolio of Alumni Association events. Reporting to the Senior Event Manager, this position serves as a primary point of contact for event attendees, supports the delivery of high\-quality guest experiences, coordinates onsite event operations, and assists with event planning and execution. The coordinator also manages event supplies, student assistants, venue logistics, and registration support in partnership with Strategic Communications team and Data team. **Responsibilities** **Hospitality \& Guest Experience** * Serve as the primary guest relations contact and provide exceptional customer service before, during, and after events via phone, email, and in person. * Manage attendee communications and respond to event\-related inquiries. * Coordinate VIP hospitality logistics and assist with VIP scheduling, briefing materials, and event support. * Represent the Georgia Tech Alumni Association professionally with alumni, donors, volunteers, students, campus partners, and vendors. * Support hospitality planning and execution for events including Homecoming, Gold \& White Honors Gala, Leadership Tailgates, Board of Trustees meetings, and other special events. **Event Operations \& Logistics** * Lead onsite registration operations, including setup, staffing, volunteer coordination, and attendee check\-in. * Maintain event supplies, equipment, and inventory and ensure materials are prepared for all events. * Manage and schedule student assistants supporting event operations. * Conduct venue research and assist with venue selection and booking processes. * Coordinate operational logistics for assigned events, including signage, nametags, registration materials, and event setup. * Support event managers in the execution of large\-scale institutional, alumni, and donor events. * Assist with event calendars, event timelines, and internal planning processes. **Registration \& Reporting Support** * Partner with the Data Team to support registration processes and attendee data accuracy. * Support event attendance reconciliation and post\-event reporting. * Maintain accurate event records and documentation. **Required Knowledge \& Skills** * Commitment to delivering exceptional hospitality and customer service. * Strong interpersonal skills and the ability to build positive relationships with a diverse range of constituents. * Excellent organizational skills, attention to detail, and follow\-through. * Ability to manage multiple projects and priorities simultaneously in a fast\-paced environment. * Strong problem\-solving skills and ability to adapt quickly during live events. * Ability to supervise student employees and coordinate volunteers. * Strong written and verbal communication skills. * Experience coordinating event logistics and vendor relationships. * Proficiency in Microsoft Office Suite and event management technology platforms. * Ability to work independently while collaborating effectively across departments. **Education \& Experience** Bachelor's degree required. 1\-3 years of experience in event planning, hospitality management, higher education, alumni relations, nonprofit organizations, or a related field preferred. Experience supporting customer service, event operations, venue coordination, or hospitality\-related functions preferred. Experience working with CRM, registration, or event management platforms is a plus. **About Us** Georgia Tech alumni are unique. Over 225,000 strong, Tech alumni are successful as entrepreneurs, managers, scientists, engineers, and leaders in organizations around the globe. The Alumni Association has a team of 45 professionals, committed to supporting GT alumni throughout their careers. Annually, we offer thousands of programs, services, and events to increase alumni engagement and expand their connection with the Institute. Be a part of Georgia Tech – an amazing history and bright future. For more information about the Georgia Tech Alumni Association, please visit www.gtalumni.org. The Georgia Tech Alumni Association is a separate, legal, 501(c)3 not\-for\-profit recognized by Georgia Tech and the State of Georgia as an affiliated organization. The Alumni Association is committed to the mission "to champion and serve its alumni and the Institute through programming and engagement that fosters lifelong relationships and philanthropic support.” Job Type: Full\-time Pay: $60,000\.00 \- $63,000\.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Vision insurance Experience: * Events management: 1 year (Required) Ability to Commute: * Atlanta, GA 30313 (Required) Work Location: In person