Service Area Manager / Senior Program Manager

Service Area Manager / Senior Program Manager **Federal Programs | Remote with Travel** Stell is seeking a hands-on **Service Area Manager / Senior Program Manager** to lead a portfolio of federal contracts, client relationships, and growth opportunities. This role is for an experienced program operator who can connect client needs, contract requirements, financial performance, staffing, business development, and project delivery. The successful candidate will take ownership, make sound decisions with available information, and drive issues through resolution. This is not a purely administrative or technical PM role. It requires business judgment, financial awareness, strong client leadership, and the ability to operate effectively in a lean small-business environment. **Key Responsibilities** * Lead a portfolio of federal contracts, task orders, and client accounts. * Develop actionable plans to position existing contract vehicles for task-order and follow-on work. * Build strong client relationships and maintain a working understanding of agency missions, priorities, and acquisition plans. * Evaluate opportunities and lead or support capture, teaming, staffing, pricing inputs, and proposals. * Ensure projects meet contractual, financial, schedule, quality, and client expectations. * Own program budgets, revenue forecasts, backlog, staffing plans, profitability, and risk management. * Conduct program reviews and drive corrective actions to completion. * Lead, coach, and hold project managers accountable for planning, execution, financial performance, and client communication. * Coordinate effectively across technical delivery, finance, contracts, business development, quality, and human resources. * Identify issues early and bring forward clear recommendations, not unresolved observations. * Create practical structure and repeatable practices without adding unnecessary bureaucracy. **Required Qualifications** * Bachelor’s degree in a relevant field or an equivalent combination of education and experience. * 10 or more years of progressively responsible project, program, operations, or client-account leadership. * Experience managing multiple federal projects, task orders, contracts, or workstreams. * Demonstrated responsibility for budgets, forecasting, staffing, and financial performance. * Experience developing client relationships and pursuing task-order or follow-on opportunities. * Strong understanding of project planning, scope, schedule, risk, quality, and financial management. * Ability to lead multidisciplinary teams and coordinate resources across functions. * Sound judgment and the ability to make decisions when information is incomplete. * Ability to succeed in a small-business environment with limited administrative layers. * Strong written and verbal communication skills. **Preferred Qualifications** * Experience managing federal IDIQ, MATOC, SATOC, BPA, or architecture-engineering contracts. * Experience with federal agencies such as the Department of Veterans Affairs, NASA, or USACE. * Background in environmental consulting, infrastructure, facilities, energy, sustainability, or related professional services. * Experience leading federal capture and proposal efforts. * PMP or comparable program-management credential. * Familiarity with federal contracting requirements and project-based accounting systems. **What Success Looks Like** * Every assigned contract has clear ownership, an active strategy, and a current action plan. * Task-order and follow-on opportunities are identified, qualified, and pursued intentionally. * Programs achieve revenue, profitability, forecasting, delivery, and client-service objectives. * Project managers demonstrate stronger accountability and business judgment. * Risks are identified and addressed before they become executive-level problems. * Issues requiring escalation are presented with facts, business implications, and a recommended course of action. Pay: $140,000.00 - $160,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * Have you been responsible for revenue growth and profitability? * Have you managed relationships with senior executives and key decision-makers? * Have you identified and mitigated risks across an account portfolio? Work Location: Remote