Business Analyst

Location: Hyattsville, MD Employment Type: Full-Time | Permanent About the Role NorthGather Consulting is seeking an experienced Business Analyst to support business process improvement, requirements gathering and technology implementation projects. In this role, you'll work closely with clients, project managers and technical teams to understand business needs, identify operational challenges and develop practical solutions. You'll be responsible for translating business requirements into clear documentation, supporting project delivery and helping ensure solutions meet client expectations. We're looking for someone who is analytical, organized and confident working with stakeholders at different levels. The ideal candidate will have a strong understanding of business analysis practices and enjoy working in a collaborative, project-focused environment. Key Responsibilities * Gather, analyze and document business and functional requirements through stakeholder interviews and workshops. * Evaluate existing business processes, identify inefficiencies and recommend improvements. * Develop business requirements documents, process maps, workflow diagrams and user stories. * Collaborate with project managers, developers and stakeholders to ensure solutions meet business objectives. * Analyze business data and prepare reports, dashboards and presentations to support decision-making. * Support user acceptance testing (UAT), including test planning, defect tracking and requirements validation. * Facilitate stakeholder meetings, communicate project updates and resolve requirements-related issues. * Maintain accurate project documentation and support change management activities. Required Qualifications * Bachelor's degree in Business Administration, Information Systems, Computer Science or a related field, or equivalent experience. * 3+ years of professional experience in business analysis, consulting or technology-focused projects. * Experience gathering requirements, documenting workflows and supporting process improvement initiatives. * Proficiency in Microsoft Excel, PowerPoint and Visio or similar business analysis tools. * Working knowledge of SQL and reporting platforms such as Power BI or Tableau. * Familiarity with Agile and Waterfall project methodologies. * Experience with Jira, Confluence or comparable project management tools. * Strong analytical, communication and problem-solving skills. * Ability to manage multiple priorities and work effectively with clients and cross-functional teams. Experience with enterprise software implementations, digital transformation projects or business process modeling would be an advantage. Benefits & Perks The proposed benefits package includes: * Health Insurance: Medical, dental and vision coverage. * 401(k) Retirement Plan: Retirement savings plan with employer matching contributions. * Paid Time Off: 15 days of paid vacation annually, plus company-observed holidays. * Paid Sick Leave: Sick and safe leave in accordance with applicable Maryland requirements. * Hybrid Work Options: Flexible working arrangements depending on project and client requirements. * Professional Development: Support for professional certifications, training and continued education. * Life & Disability Insurance: Employer-sponsored life and disability insurance coverage. * Employee Assistance Program: Confidential employee support and wellness resources. * Career Growth: Opportunities to develop consulting, business analysis and project delivery skills. What We're Looking For We're looking for someone who takes ownership of their work, communicates clearly and approaches challenges with a practical mindset. You'll be comfortable asking questions, working through complex information and presenting recommendations that help teams make informed decisions. Attention to detail, reliability and the ability to build strong working relationships will be important to your success. How to Apply If you're an experienced Business Analyst looking to contribute to meaningful consulting and technology projects, we'd welcome your application. Please submit your resume highlighting your business analysis experience, technical skills and relevant project work. Pay: $95,000.00 - $98,000.00 per year Benefits: * Disability insurance * Health insurance * Health savings account * Paid holidays * Parental leave * Partner benefits * Vision insurance * Work from home Work Location: In person