Customer Service Representative

**About McLaren Industries** McLaren Industries is one of the fastest-growing companies in our industry, and we are not slowing down. We are a performance-driven organization built on results, accountability, and a relentless pursuit of excellence. We are looking for **high-energy, sharp, and driven individuals who want more than just a job — we want people who are motivated to win**. This is not an environment for average performers. We surround ourselves with top-tier talent and **expect our team to bring intensity, focus, and a strong work ethic every day.** Our ideal candidate is intelligent, resourceful, and polished, with a positive attitude and a competitive drive to succeed. **If you are someone who sets high standards for yourself and is committed to continuous growth, you will thrive here.** At McLaren Industries, we believe that to be the best, you must work with the best. **That’s why we are intentional about building a team of above-average performers who push each other to elevate, improve, and deliver results.** We look forward to meeting you and welcoming you to our global team of over 1,000 employees. **Requirements** * Mechanically and technically Inclined * Customer-first sales mindset with a focus on delivering an exceptional experience * Friendly, approachable personality with the ability to build rapport quickly and make customers feel confident their needs will be resolved * Strong ability to collaborate and work effectively within a team environment * Ability to remain calm, composed, and effective in a fast-paced setting * Highly organized with the ability to manage multiple details accurately and efficiently * Previous experience working with CRM systems * Familiarity with skid steer and compact tract loader parts is Preferred **Skills & Specifications** * Proficiency with Microsoft 365 products * Strong computer and smartphone skills * Excellent communication skills, both verbal and written, with proper grammar * Strong multitasking abilities with attention to detail **Why McLaren Industries?** I**f you are looking to be surrounded by top-tier talent, challenged to perform at a high level, and recognized for delivering results, this is the opportunity for you.** **We are building a team of individuals who are driven, accountable, and committed to being the best. If that sounds like you, we want to hear from you.** **Only highly motivated, high-performing candidates should apply** Job Type: Full-time Pay: From $23.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * Stress is a natural part of most work environments these days. Describe a situation where some significant form of stress has impacted you on your job and how you dealt with it. * Describe a situation where you went above and beyond your job description to make a customer satisfied. What did you do? What was the outcome? How often has this type of thing happened in the last year? * There are limits to how far an employee should go to try to satisfy customer demands and requests. Describe the criteria you use to decide when that limit has been reached. Experience: * Skid steer loader: 2 years (Preferred) * Sales: 3 years (Required) * Customer service: 5 years (Required) Work Location: In person