Restaurant Manager JN -092026-181621

**To Apply for this Job Click Here** Job Title: Restaurant Manager (Customer Experience Focused) **Location: Detriot Metro Market** **Position Summary** We are seeking a dedicated and customer-focused Restaurant Manager to lead daily operations and deliver an exceptional dining experience. This role is responsible for ensuring high service standards, developing team members, and maintaining a welcoming, efficient, and profitable restaurant environment. The ideal candidate is a hands-on leader who thrives in a fast-paced setting and is passionate about hospitality. **Key Responsibilities** **Customer Experience** * Champion a culture of outstanding guest service and hospitality * Address customer feedback and resolve concerns quickly and professionally * Ensure a consistent, high-quality dining experience for all guests * Monitor service flow and step in to support during peak hours **Team Leadership & Development** * Hire, train, and mentor front- and back-of-house staff * Set clear expectations for service standards and performance * Provide ongoing coaching, feedback, and recognition * Foster a positive, team-oriented work environment **Operations Management** * Oversee daily restaurant operations, including opening and closing procedures * Ensure compliance with health, safety, and sanitation regulations * Manage scheduling to ensure proper staffing levels * Maintain cleanliness, organization, and presentation standards **Financial Performance** * Monitor and manage labor and food costs * Analyze sales, customer trends, and performance metrics * Implement strategies to increase revenue and customer retention * Handle cash management and reporting responsibilities **Quality Control** * Ensure food and beverage quality meets company standards * Collaborate with kitchen staff to maintain consistency and efficiency * Conduct regular checks on service, food presentation, and cleanliness **Qualifications** * 2–5+ years of restaurant management experience (preferred) * Strong leadership and team-building skills * Excellent communication and problem-solving abilities * Proven track record of delivering high customer satisfaction * Ability to work flexible hours * Knowledge of restaurant operations, POS systems, and health regulations **Preferred Skills** * Experience improving customer satisfaction scores or online reviews * Strong conflict resolution and decision-making skills * Ability to thrive under pressure in a fast-paced environment * Financial acumen and experience managing budgets **What We Offer** * Competitive salary and performance-based incentives * Opportunities for career growth and advancement * A supportive and team-oriented work culture * Employee discounts and other benefits (customize as needed) **JOB ID** : 181621 #post Michael Curatolo **To Apply for this Job Click Here** , $55,000 - $60,000,