Training Officer (1232)– Learning & Organizational Development

**Role Description** Under direction of the Learning and Organizational Development Manager, the 1232 Training Officer performs journey-level work in the design and development of training curriculum, conducts and facilitates in person and virtual training, and provides effective coaching and mentoring programs for City and County employees, supervisors, and managers. **Essential Duties and Functions:** According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. 1. Determining training needs, developing and delivering course content, evaluating training effectiveness, and maintaining curriculum and materials to ensure alignment with current laws, rules, and regulations. 2. Designs learning programs and materials, maintains and updates training resources, and coordinates ongoing development activities by collaborating with presenters and partners, communicating requirements and deadlines, and supporting participants. 3. Facilitating training across multiple modalities by delivering presentations, leading activities, mentoring participants, and ensuring equitable and accessible learning environments. 4. Maintaining and improving training materials through ongoing review, research, collaboration, and quality‑control of content, assessments, and related processes. 5. Evaluating the effectiveness of training programs by assessing learning outcomes, tracking participation, gathering and analyzing feedback, facilitating workshops and related training events, maintaining records, recommending improvements, and preparing required reports. 6. Participating in the logistical aspects of training programs by scheduling and reserving training spaces, preparing materials, overseeing technology setup, and ensuring compliance with organizational processes. 7. Engaging and communicating with stakeholders by collaborating with leadership, departmental partners, and L&OD Manager to share updates, report progress, and ensure alignment with organizational goals. 8. Participating in Train‑the‑Trainer programs by working with colleagues, modeling effective instructional techniques, providing guidance and support, and ensuring trainers are equipped to deliver consistent, high‑quality learning experiences. **How to Qualify** **1. Education :** Possession of a baccalaureate degree from an accredited college or university; **AND** **2. Experience :** Two (2) years of verifiable experience designing, organizing, and conducting employee training programs. **Substitution of Education:** Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience. **Substitution of Experience:** * Possession of a Master of Arts degree may be substituted for one year of the required experience; **OR** * Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis. **\*\* Applicants must meet the Minimum Qualification requirement by the final filing date unless otherwise noted.\*\*** **Desirable Qualifications:** The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. * Experience developing and delivering training programs designed specifically for leaders. * Experience in applying adult learning principles and instructional design methodologies. * Skilled in facilitating in‑person and virtual learning for diverse audiences. * Proficiency with learning management systems and digital training tools.