Medical Assistant

**Job Overview** Third River Health Advanced Wound Care Clinic is seeking a dependable, motivated, and patient\-focused **Medical Assistant / Wound Care Technician** to join our clinical team. This position works closely with providers, nurses, and other clinical staff to support the care of patients with acute and chronic wounds and patients receiving advanced wound care treatments. The ideal candidate is organized, compassionate, comfortable working in a fast\-paced clinical environment, and willing to take ownership of both patient\-care and clinic responsibilities. **Responsibilities** * Room patients and obtain/document vital signs, medications, allergies, and relevant medical history. * Prepare patients and exam rooms for wound care visits and procedures. * Assist providers and nursing staff during patient examinations, wound assessments, and treatments. * Remove existing wound dressings and prepare wounds for provider evaluation as directed. * Assist with wound measurements, photographs, and documentation according to clinic protocols and scope of practice. * Apply wound dressings and other treatments as ordered and permitted by training and scope of practice. * Assist with compression therapy, durable medical equipment (DME), and wound care supplies. * Prepare, clean, disinfect, stock, and maintain treatment rooms and clinical equipment. * Maintain appropriate infection\-control practices and a clean, safe clinical environment. * Document accurately and timely in the electronic medical record. * Review and manage assigned clinical messages and tasks throughout the workday. * Assist with patient phone calls by gathering appropriate clinical information, communicating with the provider, and returning instructions as directed. * Coordinate DME and supply orders and ensure orders are submitted in a timely manner. * Contact new patients prior to their scheduled appointment when assigned to begin the intake process and help ensure necessary records are available. * Assist with patient education regarding wound care instructions as directed by the provider or nurse. * Support clinic workflow by anticipating the needs of providers, patients, and other team members. * Stock treatment rooms, dispose of trash and clinical waste appropriately, and complete assigned opening and end\-of\-day duties. * Immediately address or report safety hazards to help maintain a safe environment for patients and staff. **Experience** * High school diploma or equivalent required. * Medical Assistant certification or prior clinical experience preferred. * Previous experience in wound care, dermatology, podiatry, vascular care, surgery, or another procedure\-based clinical setting is a plus. * Basic Life Support (BLS) certification preferred or willingness to obtain as required. * Experience with electronic medical records preferred; **Athena EMR experience is a plus.** * Ability to learn wound care terminology, products, procedures, and clinical workflows. * Strong communication, organization, and time\-management skills. * Ability to work effectively as part of a multidisciplinary healthcare team. * Dependable attendance and punctuality. * Professional and respectful communication with patients, coworkers, providers, vendors, and referring offices. * Ability to maintain patient confidentiality and comply with HIPAA requirements. We are looking for someone who demonstrates **accountability, teamwork, professionalism, initiative, and compassion**. Successful team members take ownership of their responsibilities, communicate effectively, help their coworkers when needed, and remain focused on providing excellent patient experience. Wound care experience is valuable, but we also recognize the importance of attitude, reliability, and willingness to learn. Training may be provided for the right candidate. Pay: $17\.00 \- $22\.00 per hour Expected hours: 40\.0 per week Benefits: * Health insurance * Paid time off Work Location: In person