Product Reliability Engineer

**Build technology that performs where it matters most.** From New Zealand's hill country to the Australian outback and the ranches of North America, **eShepherd** is helping farmers manage livestock in a completely new way through virtual fencing technology. As we continue to grow globally, we're looking for a **Product Reliability Engineer** to turn real\-world product performance into meaningful engineering improvements. This is your opportunity to connect what happens in the paddock with the engineers shaping tomorrow's technology. **What makes this role different?** You'll be the link between: * Customers and Engineering * Field insights and product improvements * Data and decision\-making * Today's challenges and tomorrow's solutions You'll: * Lead investigations into product reliability and performance issues * Turn warranty data, field feedback and technical insights into improvements * Drive root cause analysis and permanent corrective actions * Partner with Product, R\&D, Manufacturing, Operations and Customer Success teams * Build reporting and insights that influence product decisions * Support global teams with complex product investigations * Help improve the reliability of a globally deployed IoT platform **We're looking for someone who has:** * Experience in Reliability, Systems, Quality or Field Engineering * Strong problem\-solving and root cause analysis skills * Exposure to hardware, electronics, IoT or connected products * Confidence using technical data to identify trends and opportunities * The ability to collaborate across multiple technical and operational teams **Why eShepherd?** * Global AgTech business scaling rapidly * Technology transforming livestock management * Backed by Gallagher's 88\+ years of agricultural innovation * Career growth and development opportunities * Competitive salary and annual bonus * Flexible working, wellbeing initiatives and great team culture **Why this role matters** Every investigation you lead creates a better product. Every improvement delivers a better customer experience. Every insight helps shape the future of farming. **Applications will be reviewed as they are received, and the role may be filled before the closing date.**