Client Care Coordinator

### **Job Title: Client Care Coordinator (On\-Site)** **Location:** On\-Site **Employment Type:** Full\-Time ### **Job Overview:** We are looking for a highly motivated **Client Care Coordinator** who can manage the full client lifecycle, from initial outreach to closing deals and maintaining relationships. This role requires someone confident in **calling leads, converting prospects into clients, and maintaining long\-term relationships**, while also being open to **field visits, 90\-day check\-ins, and marketing outreach**. ### **Key Responsibilities:** * Call and follow up with **incoming and outbound leads** * Qualify prospects and **close new client contracts** * Build strong relationships with clients and referral sources * Conduct **in\-person visits** when required (including 90\-day client check\-ins) * Drop off brochures and represent the company in the field * Maintain consistent communication with clients to ensure satisfaction * Coordinate with internal teams for smooth onboarding and service delivery * Track leads, follow\-ups, and conversions in CRM systems * Identify opportunities to upsell or expand services ### **Requirements:** * Proven experience in **sales, lead conversion, or client acquisition** * Strong closing skills, ability to convert leads into signed clients * Excellent communication and negotiation skills * Comfortable with **both phone\-based sales and face\-to\-face interactions** * Willingness to travel locally for client visits and marketing efforts * Self\-driven, target\-oriented, and results\-focused mindset * Ability to manage multiple leads and follow\-ups effectively ### **Preferred Qualifications:** * Experience in **Home Care** * Experience working with U.S.\-based clients or healthcare systems * Background in field sales or business development ### **Key Skills:** * Sales \& Closing * Lead Management * Client Relationship Building * Field Marketing * Communication \& Negotiation * Time Management ### **What We Offer:** * Base salary ($48,000 and above) \+ performance\-based incentives * Growth opportunities within the company * Flexible work structure (field \+ remote) * Supportive and dynamic team environment **Benefits** * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Referral program * Vision insurance"