WC Legal Assistant

We are a fast-paced California workers’ compensation law firm seeking an organized, motivated, and detail-oriented Legal Assistant to support our Managing Partner and Hearing Representatives. This position is ideal for someone who is highly organized, responsive, resourceful, and comfortable managing multiple priorities in a busy legal environment. The Legal Assistant will serve as an important point of support for the Managing Partner and Hearing Representative by monitoring and managing communications, responding to client requests, delegating tasks to the appropriate team members, and ensuring follow-up items are completed timely. This is an excellent opportunity for someone looking to grow within a professional legal environment. Workers’ compensation experience is preferred but not required; training will be provided to the right candidate. Responsibilities Managing Partner & Hearing Representative Support * Monitor the Managing Partner’s email inbox and identify items requiring immediate attention, follow-up, delegation, or response. * Review incoming emails and requests, determine the appropriate next step, and delegate tasks to attorneys, paralegals, case managers, calendar staff, or other team members as appropriate. * Respond to client emails, questions, and requests in a professional and timely manner, escalating legal or substantive issues to the appropriate attorney when necessary. * Prepare client intake and signup documents; open new case files in **MerusCase** and EAMS (training provided). * Prepare and format legal correspondence and case-related documents. * Provide administrative support to attorneys and case managers as needed. * Handle confidential client and firm information with professionalism and discretion. Client Communication * Serve as a professional point of contact for clients regarding administrative and case-related requests. * Respond to routine client questions and requests or route them to the appropriate team member. * Follow up with clients when additional information, documentation, signatures, or other action is needed. * Communicate professionally with clients by phone, email, and other firm communication platforms. * Recognize when a client request requires attorney review and promptly escalate it. Administrative & Case Support * Prepare and format legal correspondence, letters, notices, and other case-related documents. * Process and distribute incoming mail, faxes, and electronic correspondence. * Upload, organize, and maintain documents in MerusCase and OneDrive. * Maintain accurate and timely case notes and task assignments. * Assist with tracking deadlines, requests, and follow-up items. * Assist with deposition, hearing, medical-legal, and other case-related administrative requests as assigned. * Provide general administrative and legal support to the Managing Partner and Hearing Representative. * Perform other duties as assigned to support the firm's day-to-day operations. Qualifications & Skills * Minimum 6 months of office or administrative experience; legal experience preferred but not required. * Workers’ compensation experience is a plus, but training will be provided. * Strong organizational and time-management skills with the ability to prioritize competing requests. * Excellent written and verbal communication skills. * Professional and confident client communication skills. * Strong ability to read, understand, prioritize, and delegate incoming requests. * Ability to independently identify what needs to be handled, what can be delegated, and what requires attorney attention. * Strong attention to detail and follow-through. * Comfortable managing a high volume of emails, requests, and competing priorities. * Strong computer skills and proficiency with Microsoft Office, Outlook, Adobe Acrobat, Google Drive, and DocuSign. * Experience with MerusCase or similar case management software is a plus. * Tech-savvy and comfortable working in a paperless, remote/hybrid office environment. * Professional phone and email etiquette. * Ability to maintain confidentiality and exercise good judgment when handling sensitive client and firm information. * Reliable, responsive, and able to work independently while also functioning effectively as part of a team. * Positive attitude, strong work ethic, and willingness to learn. * Ability to remain calm, organized, and professional in a fast-paced environment. The Ideal Candidate The ideal candidate is someone who does not need to be told what to do at every step. They can review an email or request, understand what is needed, determine who should handle it, delegate it appropriately, and follow up to make sure it gets done. We are looking for someone who is proactive, highly organized, responsive, and comfortable taking ownership of administrative and client communication tasks while knowing when an issue needs to be escalated to an attorney. Pay: $23.00 - $26.00 per hour Expected hours: 40.0 per week Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off Work Location: Hybrid remote in Santa Ana, CA 92701