Case Manager

**Vocational Innovations** is seeking a dependable, hands\-on **Case Manager/Supervisor** to provide leadership and day\-to\-day support within our program serving adults with developmental disabilities. **Pay:** $23\.00–$25\.00 per hour **Status:** Full\-time, 40 hours per week **Schedule:** Schedules vary based on programming needs **Location:** 1655 S. Euclid St., Anaheim, CA 92804 **About the Role** This is an active, hands\-on leadership position for someone who enjoys supporting both clients and employees. As a Case Manager, you will provide daily directions and coaching to direct\-care staff while helping ensure clients receive safe, high\-quality services. You will spend time throughout the program observing services, supporting employees, reviewing documentation, coordinating staffing needs, responding to concerns, and ensuring client\-specific plans and safety procedures are followed. This position works closely with the Program Director and plays an important role in maintaining staff accountability, client safety, accurate documentation, and consistent program operations. **What You’ll Do** * Provide daily leadership, coaching, training, and performance feedback to direct\-care staff * Help employees understand expectations and provide real\-time support when challenges arise * Coordinate staffing coverage for call\-outs, schedule changes, and day\-to\-day program needs * Review progress notes, behavior data, communication logs, incident reports, and other client documentation for accuracy and completeness * Become familiar with client needs, service plans, health and safety requirements, behavioral support, and individual safeguards * Monitor program and community activities to ensure appropriate client supervision * Respond calmly and appropriately to behavioral, medical, staffing, and operational concerns * Assist with incident reporting, client progress reporting, person\-centered meetings, and other required program documentation * Support transportation requirements, including driver, vehicle, mileage, pick\-up, and drop\-off processes * Communicate significant staffing, employee\-relations, client\-safety, documentation, and operational concerns promptly to the Program Director * Work collaboratively with clients, families, employees, managers, consultants, service coordinators, and other support professionals **We’re Looking for Someone Who** * Is comfortable leading, coaching, and holding employees accountable respectfully and consistently * Enjoys being actively involved in day\-to\-day program operations * Communicates clearly and professionally * Can balance supporting employees with maintaining performance and service expectations * Has strong organizational, time\-management, documentation, and problem\-solving skills * Remains calm and uses good judgment during challenging or emergency situations * Can learn and consistently follow client\-specific plans, safety procedures, and reporting requirements * Is comfortable using electronic records, scheduling, communication, and documentation systems * Values teamwork, professionalism, accountability, client safety, and quality services **Qualifications** * Bachelor’s degree in psychology or another Human Services field **and/or** 3 years of management experience working in a day program serving adults with developmental disabilities * Valid California Driver License, acceptable driving record, vehicle insurance, and access to an approved vehicle when driving is an assigned job function * Ability to pass required fingerprinting, drug screening, physical, and TB testing **Physical \& Work Environment** This is **not a desk\-only position**. The successful candidate must be comfortable actively moving throughout the program and community, observing clients and employees, completing documentation, and responding to behavioral, medical, staffing, or operational situations. Work may take place in program, transportation, and community settings. Schedules may change based on program needs, and overtime may be required. Case Manager Job Description **Why This Role Matters** Our Case Managers/Supervisors have a direct impact on both the quality of services our clients receive and the support and direction our employees experience each day. We’re looking for someone who doesn’t simply identify problems, but **coach employees, takes initiative, communicates concerns, follows through, and helps create an environment where clients are safe and employees understand what is expected of them.** If you have experience supporting adults with developmental disabilities and are ready to take on a hands\-on leadership role, we encourage you to apply. ***Vocational Innovations is an Equal Opportunity Employer.*** Pay: $23\.00 \- $25\.00 per hour Expected hours: 40\.0 per week Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Application Question(s): * As a licensed facility, all of our employees are required to pass a background check, health screening, and drug testing (including marijuana). Would you be comfortable with meeting these requirements? * For insurance eligibility purposes, please confirm that you are at least 21 years of age and indicate the total number of years of your driving experience. * How many years of experience do you have working in a day program setting for adults with developmental disabilities? Education: * Bachelor's (Preferred) Work Location: In person