Intake Coordinator – PLPC or LMSW Required

**About the Position** Metropolitan Circles, LLC is seeking an organized, compassionate Intake Coordinator with an active PLPC or LMSW credential to coordinate admissions and provide mental health counseling services to clients. This position serves as an initial point of contact for prospective clients, families, and referral sources, helping individuals access appropriate behavioral health services promptly. The ideal candidate has strong clinical, communication, and organizational skills, maintains accurate documentation, and works collaboratively with clinical and administrative staff. Counseling and other clinical responsibilities must be performed within the employee’s authorized scope of practice and under applicable clinical supervision. **Responsibilities** * Respond to inquiries and referrals from clients, families, schools, healthcare providers, and community organizations. * Conduct initial intake interviews and screenings to gather presenting concerns, service needs, and relevant history. * Provide mental health counseling services to clients within the scope of the employee’s credential and applicable supervision requirements. * Collaborate with clients and the treatment team to develop individualized treatment goals and monitor progress. * Schedule intake appointments and clinical assessments and coordinate assignment to appropriate providers. * Obtain and review admission documents, consent forms, releases of information, and referral records. * Coordinate with administrative and billing staff to verify insurance eligibility and identify authorization requirements. * Explain available services, the intake process, client rights, and program expectations. * Recognize urgent concerns and promptly follow agency crisis response procedures. * Maintain accurate, timely intake records, counseling progress notes, and other required clinical documentation. * Track referrals, pending admissions, missing paperwork, and follow-up needs to reduce delays in care. * Communicate client needs, intake updates, and barriers to the Clinical Director and treatment team. * Protect client confidentiality and follow agency policies and applicable privacy requirements. * Participate in staff meetings, required training, and clinical supervision. **Required Qualifications** * Master’s degree in counseling, social work, or a related field that qualifies the applicant for the required credential. * Active, unrestricted PLPC or LMSW credential in the state where services will be provided. * Ability to meet applicable clinical supervision requirements. * Knowledge of mental health counseling principles, treatment planning, and clinical documentation. * Strong communication, interviewing, organizational, and time-management skills. * Ability to work respectfully with individuals and families from diverse backgrounds. * Proficiency with electronic health records, email, and standard office software. * Ability to manage intake responsibilities and a counseling caseload while maintaining accuracy and confidentiality. * Availability to work full-time, Monday–Friday, from 8:00 a.m. to 5:00 p.m. **Preferred Qualifications** * Experience in mental health counseling, behavioral health intake, admissions, or care coordination. * Experience working with children, adolescents, adults, and families. * Familiarity with Medicaid, managed care, insurance verification, and service authorization processes. * Knowledge of community resources and referral options. **How to Apply** Apply through Indeed with your current résumé. Please include your credential type, state of licensure, and relevant counseling or behavioral health experience. Metropolitan Circles, LLC is an equal opportunity employer. Pay: $32.00 - $38.00 per hour Expected hours: 40.0 per week Benefits: * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person