Home Care Coordinator/ Case Manager

Home Care Coordinator / Case Manager **Location:** Philadelphia, PA **Job Type:** Full\-Time **Pay:** $21\+ per hour, based on experience Job Summary We are seeking **an experienced**, organized, and compassionate **Home Care Coordinator** to oversee and coordinate in\-home care services for our clients. The ideal candidate will have previous experience in home care and be comfortable managing multiple clients, caregivers, and schedules in a fast\-paced environment. **Bilingual Spanish\-speaking ability and experience with HHAeXchange are required**. The Home Care Coordinator will serve as an important point of contact between clients, families, caregivers, and the office to ensure services are properly scheduled, communicated, documented, and delivered. Responsibilities * Coordinate and schedule home care services based on each client's needs and authorized services. * Communicate regularly with clients, families, caregivers, and other members of the care team. * Monitor caregiver schedules and promptly address call\-outs, schedule changes, and coverage issues. * Serve as a liaison between clients and caregivers to ensure clear and effective communication. * Monitor the quality and continuity of services and promptly address client or caregiver concerns. * Maintain accurate client records, care plans, schedules, and communication notes. * Assist with the intake and onboarding of new clients and caregivers. * Assist with caregiver orientation and training as needed. * Work with healthcare professionals and other care team members when updates to care plans are required. * Monitor and assist with EVV and HHAeXchange\-related issues. * Ensure required documentation is complete, accurate, and maintained in accordance with company policies and applicable regulations. * Follow up with clients and caregivers regarding missed shifts, schedule changes, service concerns, and other issues. * Assist management with maintaining compliance with applicable home\-care requirements. * Perform other duties related to client care coordination and agency operations as needed. Qualifications * **Bilingual Spanish\-speaking ability is required.** * **Previous experience in home care field is required.** * Experience coordinating caregivers and client schedules preferred. * Experience with **HHAeXchange** **is required**. * Strong organizational and time\-management skills. * Ability to manage multiple priorities and work effectively in a fast\-paced environment. * Excellent written and verbal communication skills. * Strong interpersonal and customer\-service skills. * Compassionate and professional approach when working with clients, families, and caregivers. * Strong attention to detail and accurate documentation skills. * Proficiency with computers, email, Microsoft Office, and scheduling/documentation systems. * Ability to work independently while also functioning effectively as part of a team. Compensation \& Benefits * **$21\+ per hour, depending on experience and qualifications!** * Paid time off. * Free Health Insurance * Holiday Pay. * Opportunities for growth within the company Schedule **Full\-time, Monday–Friday** The position may require occasional availability outside normal business hours to address urgent client or caregiver scheduling needs. Job Type: Full\-time Pay: $21\.00 \- $25\.00 per hour Benefits: * 401(k) matching * Health insurance * Paid time off Work Location: In person