Senior Program Manager

We're hiring on behalf of a Haystack partner! The Role • Lead high\-visibility subscription and identity initiatives spanning multiple organizations within a leading e\-commerce platform's music division and partner teams. • Own strategically important programs covering customer identity, account architecture, subscription growth, billing, retention, and monetization, including compliance\-driven efforts. • Operate at the intersection of technical systems, business strategy, and executive decision\-making, coordinating diverse stakeholders across organizational boundaries. • Drive programs from strategy through launch, authoring and presenting program strategy, status, and risk narratives to executives. • Define and manage program roadmaps, translating business goals into clear technical milestones and delivery plans. • Establish scalable operating cadences, status tracking, and decision frameworks to ensure predictable and transparent delivery. What You'll Need • 5\+ years of technical product or program management experience. • 3\+ years of software development experience. • Proven experience managing programs across cross\-functional teams, building processes, and coordinating release schedules. • Experience building and evaluating system\-level technical designs. • Demonstrated ability to develop and execute product and technical roadmaps. • Strong experience communicating effectively with senior leadership. What's On Offer • Competitive annual salary ($148,700 \- $201,200 USD) plus potential for sign\-on bonuses and restricted stock units. • Comprehensive benefits package including health insurance, 401(k) matching, paid time off, and parental leave. • Opportunity to influence a global audio entertainment service at the intersection of music and culture. • A role that thrives in ambiguity, blending technical depth with executive strategy. Apply via Haystack today!