Forward Deployed Engineer | Bucharest | Romania | Hybrid

Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they’re our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation. We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change - we engineer digital outcomes. Sutherland Digital Outcomes. Job Description Sutherland is seeking a Forward Deployed Engineer to join our team in Bucharest, Romania! In this role you’ll get to: Collaborate with the team to understand business requirements and configure solutions accordingly Test and validate configurations to ensure they meet the business and functional expectations. Design and develop Proof of Concepts (POCs), working closely with senior engineers to validate feasibility and effectiveness. Maintain comprehensive and up-to-date configuration documentation. Stay updated with the latest trends, tools, and technologies. Recommend enhancements or optimizations based on feedback Qualifications 3-5+ years combined, split across a technical configuration/implementation role (Configuration Engineer, Software Engineer, or similar) and client-facing solution delivery or presales. Knows the low-code/agentic-platform competitive set (Appian, Camunda, IBM, Pega, or comparable conversational AI/orchestration tools). Real hands-on time building conversational flows from scratch Has configured or worked closely with an agent orchestrator Comfortable setting up and iterating on Knowledge Bases — document ingestion, chunking, prompt tuning against expected Q&A pairs and failure analysis. Has sat in the estimation/scoping loop — taking sales-validated use cases, judging technical feasibility, and aligning on a delivery timeline before customer kickoff. Fluent enough to write code inside the platform and work with APIs to integrate third party or client systems. Comfortable owning a solution end-to-end in front of PO, PM, and architect stakeholders, and translating business requirements into working configuration without hand-holding. Bachelor degree in Computer Science, Business Information or a related field. Familiarity with Python. Major Advantages for candidates having the following: Direct experience with HTML, CSS, and Angular concepts, or a broader front-end/BPMN background. Has run 2–3 concurrent client implementations with shifting priorities. Has carried some post-kickoff ownership (Account Manager adjacent) — staying accountable to the customer after handoff rather than disappearing once the build starts Additional Information All your information will be kept confidential according to EEO guidelines.