Customer Service Representative

**Job Summary** We are seeking a dynamic and personable Customer Service Representative to join our team! In this vital role, you will serve as the primary point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming office environment. This paid position offers an exciting opportunity to develop your communication skills, enhance your organizational abilities, and be an integral part of a dedicated customer\-focused team. **Duties** * Respond promptly to customer inquiries via phone, email, and in person using multi\-line phone systems and effective phone etiquette * Manage client communication by providing clear information about products and services * Utilize productivity software such as Microsoft Office, Word processing, spreadsheets, and QuickBooks to record data accurately and maintain organized records * Perform clerical tasks including filing, data entry, calendar management, and document preparation with high attention to detail * Support office management duties such as front desk reception, scheduling appointments, and maintaining a professional office environment * Assist with client onboarding and follow\-up communications to ensure satisfaction and ongoing support * Handle administrative responsibilities efficiently while demonstrating strong organizational skills and time management **Requirements** * Proven experience in office management or administrative roles with strong clerical skills * Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, data entry, and productivity software * Prior customer service experience demonstrating effective phone communication and client support skills * Familiarity with multi\-line phone systems and phone etiquette to manage high call volumes professionally * Bilingual abilities are highly desirable to serve diverse client needs effectively * Strong organizational skills with the ability to prioritize tasks and manage time efficiently * Technical proficiency in QuickBooks or similar accounting software is a plus * Office experience involving filing, calendar management, and general administrative support is preferred * Personal assistant or front desk experience will be considered an asset Join us in delivering outstanding service while building your career in a vibrant, supportive environment! Pay: $25\.57 \- $30\.80 per hour Expected hours: 40\.0 per week Benefits: * Employee assistance program * Flexible schedule * Flexible spending account * Paid time off * Professional development assistance Work Location: Hybrid remote in Los Angeles, CA 90060