Case Management Assistant

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community\-based hospitals, a long\-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward\-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. **The Case Management Assistant responsibilities include:** * Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care * Responsible for assisting with distributing regulatory documents to identified patients * Educating patients about the appeal process related to their discharge * Performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community service * Requires frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives **Position details:** * Location: Winter Haven Hospital \- Winter Haven, FL * Status: full time * Schedule: Monday \- Friday 8:00 AM \- 4:30 PM * Weekend Requirement: Occasional * On Call: No **Education:** * Required High School or Equivalent * Preferred Associate's **Experience:** * Required 1 year in Medical Related Field **OR** * Required 1 year Customer Service skills **Skills:** * Required customer service, interpersonal skills, written and verbal communication skills, computer/typing skills, ability to work independently with minimal supervision, ability to work within a team environment, critical thinking skills **Benefits:** * Benefits (Health, Dental, Vision) * Paid time off * Tuition reimbursement * 401k match and additional yearly contribution * Yearly performance appraisals and team award bonus * Community discounts and more Equal Opportunity Employer Veterans/Disabled