Supply Chain Operations Manager

**Experience:** 5\+ Years **Location:** Hyderabad **Work Mode:** WFO – 6 Days (Monday to Saturday) **Employment Type:** Full\-Time **Notice Period: 15\-30 days maximum** **About the Role** We are looking for an experienced **Operations Manager** to own and drive **end\-to\-end e\-commerce operations** across procurement, inventory, fulfilment, and logistics. The role will be responsible for ensuring smooth and efficient operations across domestic and international markets. **Key Responsibilities** * Own **end\-to\-end e\-commerce supply chain operations** from sourcing to final delivery. * Manage inventory planning, demand forecasting, replenishment, and stock availability. * Oversee **3PLs, fulfillment centers, warehouses, and logistics partners** . * Manage **end\-to\-end international and cross\-border logistics** , including shipping, customs, and compliance. * Ensure timely order processing, fulfillment, delivery, and returns. * Manage backend operations across **Amazon, Shopify, TikTok Shop** , and other e\-commerce platforms. * Monitor operational KPIs, SLAs, delivery timelines, and logistics costs. * Identify process gaps and drive **end\-to\-end process improvements and automation** . * Work closely with vendors, manufacturers, finance, marketing, and other teams to ensure seamless execution. * Lead and manage the operations team and handle operational escalations. **Requirements** * **5\+ years of experience** in e\-commerce operations, supply chain, or logistics. * Proven experience managing **end\-to\-end e\-commerce operations** . * Strong experience in **inventory, fulfilment, logistics, and 3PL management** . * Experience in **international/cross\-border e\-commerce operations** . * Hands\-on experience with **Amazon, Shopify, TikTok Shop** , or similar platforms is an advantage. * Strong analytical, problem\-solving, team management, and stakeholder management skills. * High ownership and ability to work in a fast\-paced, high\-growth environment.