Part Time Customer Service Representative

**SUMMARY** Customer Service Representatives respond to customer inquiries via telephone and face\-to\-face meetings. Participate in branch functions and community activities to promote Freedom Bank’s image and growth, ensuring a strong local presence. **ROLES AND RESPONSIBILITIES** · Customer Service\- Assist customers with account inquiries, resolve problems, open accounts, cross\-sell, maintenance of deposit accounts, incoming and outgoing wire transfers. Responds promptly to customer needs. · Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. · Cross\-sell bank products and services based on customer needs in accordance with the banks ‘program standards. Open said accounts on banks’ core system. · Perform customer requested research, including printing statements and check copies. · Maintain the bank’s files for currency transaction reports, suspicious activity reports and general correspondence. · Assesses the risk of all financial transactions executed. **OTHER DUTIES** This job is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **QUALIFIFCATIONS AND EDUCATION REQUIREMENTS** Associate’s degree or equivalent from two\-year college or technical school; or 2\+ years of related experience in a financial institution. Depending on branch location, you may be required to work occasional evening and Saturday hours. **PREFERRED SKILLS** Working knowledge of COCC, Insight a plus. **COMPENSATION** The salary range is commensurate with experience, credentials or expertise. Pay: $22\.00 \- $25\.00 per hour Application Question(s): * Do you have customer service experience? * Are you available from 10am \- 2pm Monday through Friday? Work Location: In person