Business Analyst

Initally remote but eventually in-office We’re seeking a mid-level Business Analyst to lead requirements gathering, analyze business processes, and support solution delivery. Must have strong analytical skills, experience with Azure DevOps or similar tools, and excellent communication abilities. Agile experience and SQL knowledge preferred. Responsibilities Requirements Analysis & Documentation Lead requirements elicitation sessions with business stakeholders and technical teams. Analyze and document business processes, workflows, and system interactions. Develop detailed business requirements, functional specifications, user stories, and acceptance criteria. Ensure requirements are clear, complete, and traceable throughout the project lifecycle. Solution Design & Validation Collaborate with architects and developers to ensure solutions align with business needs. Support testing activities by creating test cases, validating functionality, and coordinating user acceptance testing (UAT). Identify gaps, risks, and dependencies; propose mitigation strategies. Stakeholder Engagement Act as a primary point of contact for business units during project execution. Facilitate workshops, demos, and status meetings to ensure alignment and transparency. Communicate effectively with technical and non-technical audiences. Process Improvement & Mentorship Recommend process improvements and automation opportunities. Mentor junior Business Analysts and share best practices. Contribute to standards and templates for documentation and requirements management. Skill - Required / Desired - Amount of Experience experience as a Business Analyst or similar role - Required - 5 Years strong understanding of business process modeling, requirements elicitation techniques, and documentation standards. - Required proficiency with tools such as Microsoft Office, Visio, and requirements management platforms (e.g., Azure DevOps, Jira). - Required excellent analytical, problem-solving, and communication skills. - Required experience in Agile/Scrum environments; familiarity with writing user stories and acceptance criteria. - Required knowledge of SQL for data analysis and validation. - Required exposure to Azure DevOps for backlog management and traceability. - Required VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status