Customer Service Representative

**Job Summary** * Support customers at a holistic herb shop through helpful, attentive service and clear communication. * This role is suited to someone who enjoys helping people and is willing to learn about the shop’s products and customer service practices. **Duties** * Communicate with clients in person and by phone, responding to questions and helping them find relevant products. * Listen to customer needs, provide courteous assistance, and direct questions to the appropriate team member when needed. * Your impact: By listening carefully and communicating clearly, you help customers feel supported as they explore the shop’s offerings. **Requirements** * Strong communication skills, including comfort speaking with customers by phone. * A genuine passion for helping people and a willingness to learn. * A friendly, patient, and attentive approach to customer service. Pay: From $12.00 per hour Benefits: * Flexible schedule Work Location: In person