Entry Level Customer Service Assistant

**About the Position** ---------------------- Merixcen is seeking a friendly, reliable, and customer-focused Entry Level Customer Service Assistant to join our Houston team. This position supports customers by providing helpful information, answering questions, and assisting with service-related concerns in a professional and timely manner. **Responsibilities** -------------------- * Assist customers with questions and general service inquiries * Handle customer interactions professionally and courteously * Listen carefully to customer concerns and identify appropriate solutions * Maintain accurate records of customer interactions * Follow established customer service procedures and quality standards * Meet established customer service and performance expectations **Qualifications** ------------------ * High school diploma or equivalent * Strong verbal and written communication skills * Excellent listening and problem-solving abilities * Professional and dependable attitude * Comfortable learning new computer-based systems * Ability to work effectively in a team environment **What We Offer** ----------------- * Competitive hourly pay * Paid training * Full-time employment * Opportunities for professional growth * Supportive team environment * Employee development and mentorship * Opportunities to advance into additional customer service and team leadership responsibilities