Korean Speaking Healthcare Enrollment Specialist

1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. We partner with physician practices and health systems to deliver impactful remote care to their patients. We are seeking enthusiastic, empathetic **Enrollment Specialists** to join our growing team. You'll be reaching out to patients via phone, educating them about the programs, answering questions, and enrolling those who wish to participate. **Perfect for individuals with a background in sales, telephone outreach, healthcare, or customer service** who are looking for meaningful, remote work with flexible hours. **All candidates must speak fluent English and Korean.** **Position Overview** * Remote, work from home * **1099 Independent Contractor** * **Consistent schedule with some flexibility** — we ask that team members generally work the same hours each day within approved calling windows. * Start ASAP – ideally within a few days of accepting the position * Full\-time or part\-time available **What You'll Do** * Make **8–15 outbound calls per hour** to eligible patients (a mix of **physician referred patients and outbound outreach**) in both English and Korean * Use call scripts to **educate patients** on the benefits of RPM and CCM programs recommended by their physician * **Answer common Medicare\-related questions** (coverage, monthly participation, opt\-out, etc.) * **Enroll interested patients** by obtaining verbal consent and entering required data into the 1bios system * Maintain accurate records and meet productivity and enrollment goals **Who You Are** * Warm, patient, and confident speaking with **older adult / senior patients** * Able to explain Medicare\-related concepts **clearly and calmly** in plain language * A **clear, confident communicator** and strong listener who can quickly build trust with senior patients * Comfortable on the phone for most of your shift * Tech\-savvy and experienced with web\-based tools and systems * A **self\-starter** who is comfortable working independently and engaging patients with minimal oversight * Bilingual (English \& Korean) **Compensation** * $15/hour base pay \+ $5 bonus per completed enrollment * New team members receive paid training and ramp support to help them get comfortable and successful quickly. * Compensation is **performance\-based**, with earnings driven by enrollment volume and consistency * Top performers average **$30 / hour \+** **Requirements** * **Experience working with Medicare patients** (examples: medical office, care coordination, insurance, patient outreach, call center, home health, etc.) * Ability to start within **a few days to a week** * **Minimum 20 hours/week** commitment * Strong verbal communication skills in English and Korean; must be easily understood by older adult patients * Reliable internet, computer, and a quiet/private calling environment * Availability to work Eastern or Central Time zone business hours * Strong preference for Saturday availability * Comfortable with a role that involves consistent outbound calling Job Types: Full\-time, Part\-time, Contract Pay: $15\.00 \- $35\.00 per hour Benefits: * Flexible schedule * Work from home Application Question(s): * Do you have a basic understanding of healthcare insurance terminology (e.g., Medicare, private insurance)? * Which time zone are you located in? * How many hours can you commit to working each week? * Are you able to conduct calls with patients in both English and Korean? Work Location: Remote