Hotel General Manager

North Rock Hospitality Group is seeking an experienced, results-driven General Manager to lead the daily operations of our Residence Inn & Suites by Marriott property. The ideal candidate is a hands-on hospitality leader with a strong background in hotel operations, financial management, team development, and guest satisfaction. The General Manager will be responsible for maximizing profitability, driving revenue growth, maintaining Marriott brand standards, and creating an exceptional experience for both guests and team members. **Key Responsibilities** * Oversee all aspects of daily hotel operations to ensure efficiency, quality, and compliance with Marriott brand standards. * Manage hotel budgets, financial forecasts, revenue performance, and operating expenses. * Develop and execute strategies to increase occupancy, revenue, profitability, and market share. * Lead, coach, and develop department heads and team members to achieve operational and service goals. * Monitor guest satisfaction, resolve guest concerns, and maintain high service standards. * Oversee sales and marketing initiatives to generate business and strengthen market position. * Communicate regularly with ownership and corporate leadership regarding financial performance, operational results, and strategic plans. * Ensure compliance with company policies, safety requirements, and applicable regulations. * Foster a positive workplace culture focused on accountability, teamwork, and employee engagement. **Qualifications** * Previous hotel management experience required; General Manager experience preferred. * Five or more years of leadership experience preferred. * Strong knowledge of hotel operations, budgeting, financial analysis, sales, and revenue management. * Proven ability to improve financial performance and guest satisfaction. * Demonstrated success in recruiting, training, motivating, and retaining team members. * Excellent leadership, communication, problem-solving, and organizational skills. * Ability to work a flexible schedule, including weekends and holidays, as business needs require. **What We're Looking For** We are looking for a proactive, accountable, and service-oriented leader who can drive hotel performance, develop a strong team, build relationships with ownership and guests, and deliver consistent operational excellence. If you are passionate about hospitality and ready to lead a team toward outstanding business results, we encourage you to apply. Pay: From $70,000.00 per year Benefits: * 401(k) * Employee discount * Paid time off Work Location: In person