Medical & Non Medical Case Manager

**Overview** We are seeking a dedicated Medical & Non-Medical Case Manager to join our team. This role involves coordinating patient care, providing support across medical and social services, and ensuring compliance with relevant regulations. The ideal candidate will have strong communication skills, proficiency with electronic medical records, and a solid understanding of health insurance and social services. You will work closely with patients from diverse backgrounds to promote treatment adherence, assist with overcoming barriers to care, and monitor progress through effective case management. **Duties** * Communicate regularly with clients to assess their needs, provide support, and facilitate access to necessary services. * Manage patient intake processes efficiently, ensuring all relevant information is accurately documented in EMR/EHR systems. * Develop and monitor individualized care plans, promoting adherence to treatment protocols and addressing barriers to care. * Coordinate referrals to appropriate healthcare providers, social services, and community resources. * Help clients navigate health insurance options and understand coverage details. * Work with individuals from diverse cultural backgrounds to ensure culturally sensitive care delivery. * Promote patient engagement through ongoing communication and support strategies. * Monitor patient progress and adjust care plans as needed to meet health goals and regulatory standards. * Ensure compliance with state and federal healthcare regulations throughout all case management activities. * Utilize Microsoft Office tools for documentation, reporting, and communication purposes. **Qualifications** * Proven case management experience in healthcare or social services settings preferred. * Strong client communication skills with the ability to work effectively with diverse populations. * Proficiency in Microsoft Office applications (Word, Excel, Outlook). * Familiarity with EMR/EHR systems for documentation and record keeping. * Knowledge of health insurance processes and social services programs. * Ability to coordinate multiple tasks including intake, referrals, and follow-up activities efficiently. * Excellent organizational skills with attention to detail. * A compassionate approach focused on patient service excellence. * Ability to work independently as well as part of a multidisciplinary team in a fast-paced environment. This position offers an opportunity to make a meaningful impact on patients' lives by providing comprehensive case management that bridges medical care and social support services. We value diversity and are committed to creating an inclusive environment for all employees. Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance Education: * Associate (Preferred) Experience: * Case management: 2 years (Preferred) Work Location: In person