Technical Specialist - CNC Machining

**Horn USA** **Position Summary** Put your machining experience to work helping customers solve real manufacturing challenges. Horn USA, a German-owned company supplying high-quality precision cutting tools throughout the United States and Canada, is seeking a Technical Specialist with practical CNC machining knowledge who enjoys problem-solving. In this office-based role, you will help customers identify standard and special tooling that meets their machining needs and application requirements. You will use your experience to recommend cutting tools, prepare quotations for special tooling, and provide technical support that helps customers get the most from Horn’s products. This is an excellent opportunity for an experienced machinist who wants to bring shop-floor knowledge into an office environment while staying closely connected to machining. **What You’ll Do** * Help customers select standard and special cutting tools for their machining applications. * Review customer requirements, part drawings, and application details to understand tooling needs. * Recommend tooling solutions based on the material, machining operation, part specifications, and production requirements. * Prepare quotations for special tooling and coordinate the technical information needed to support those quotations. * Answer customer questions about tooling selection, application, and performance. * Help troubleshoot machining challenges and identify opportunities to improve tooling performance. * Work with customers, sales personnel, and internal technical teams to develop and communicate tooling recommendations. * Maintain accurate records of customer requirements, recommendations, and special tooling quotations. **What You’ll Bring** * Hands-on CNC machining experience and a practical understanding of cutting tools and machining processes. * The ability to read and interpret technical drawings and part specifications. * Strong problem-solving skills and attention to detail. * Clear communication skills and the ability to explain technical information in a practical, understandable way. * A customer-focused approach and a willingness to help others solve machining challenges. * Organizational skills to manage technical inquiries, quotations, and follow-up. * Comfort using computers and learning the software needed for an office-based technical role. Experience with Horn cutting tools, tooling selection, special tooling, or technical customer support is helpful. **Bring Your Machining Experience to Horn USA** Your shop-floor experience can make a direct difference for our customers. If you enjoy solving technical problems, identifying the right tooling, and helping manufacturers succeed, we encourage you to apply. Job Type: Full-time Pay: $25.00 - $26.00 per hour Work Location: In person