Audio Visual Specialist

Cackle delivers integrated audio\-visual solutions that help New Zealand organisations communicate, collaborate and present with confidence. We are looking for an experienced **Audio\-Visual Specialist** with strong professional AV expertise and a proven ability to work independently. This is a hands\-on role covering site scoping, solution design, quotation, installation, commissioning and troubleshooting. If you enjoy understanding a customer’s needs, designing a practical solution and seeing it through to completion, we would like to hear from you. **The role** You will take technical ownership of AV projects, ensuring systems are well designed, professionally installed and easy for customers to use. **Your responsibilities will include:** · Conducting site visits to understand customer requirements, assess existing infrastructure and identify installation constraints. · Designing AV solutions that meet the customer’s needs, budget and site conditions. · Preparing accurate equipment lists, scopes of work and quotations, including labour estimates and clear exclusions. · Installing, configuring, testing and commissioning AV equipment and integrated systems. · Diagnosing and resolving hardware, software, connectivity and system performance issues. · Coordinating with customers, suppliers and other trades to deliver projects efficiently. · Providing customer training, system documentation and a thorough handover. · Managing your workload independently while maintaining clear communication, safe working practices and high standards of workmanship. **What you will bring** · Demonstrated experience in professional AV integration, with examples of projects you have delivered independently. · Strong technical knowledge of commercial audio, displays, video distribution, conferencing systems and AV control. · A sound understanding of signal flow, cabling, connectivity and IP networking as they relate to AV systems. · Practical experience with system configuration, commissioning and methodical fault\-finding. · The ability to translate customer requirements into reliable, cost\-effective technical solutions. · Experience preparing quotations and estimating equipment and installation requirements. · Clear communication skills and confidence working directly with customers. · Strong organisation, attention to detail and the judgement to resolve issues independently and seek specialist support when needed. Experience with Microsoft Teams Rooms, Zoom Rooms, DSP configuration, AV\-over\-IP or control system programming (eg. QSC, Biamp, Crestron) would be an advantage. Relevant industry or manufacturer certifications are also welcome. **Apply** Send your CV and a brief cover letter to mike@cackle.co.nz . Please include examples of AV projects you have delivered, outlining your involvement in design, installation, commissioning and troubleshooting. * Learn more about Cackle at cackle.co.nz/audiovisual.